PT HR Assistant at Tailwind Hospitality – Wilmington, North Carolina

Job Title: Part-Time HR Assistant
Location: Tailwind Hospitality, Wilmington NC
Job Type: Part-Time, Hourly

Overview

The HR Assistant to provide critical support to our team during evenings and weekends. This role plays a key part in ensuring timely assistance for employees, including responding to email inquiries, facilitating ADP resets, and escalating urgent employee relations concerns to leadership.

Key Responsibilities

• Monitor and manage the HR inbox during scheduled hours, responding to inquiries and urgent requests promptly.
• Assist employees with ADP resets and other time-sensitive HR needs.
• Provide support on company-observed holidays as scheduled.
• Collaborate with human resources leadership to escalate and address urgent employee relations situations.
• Complete assigned reporting and data review activities.
  • HR Director and/or Employee Relations Specialist will be notified for urgent ER occurrences
• Ensure timely and professional communication with staff and management.
• Exercise high-level of confidentiality in all human resources activities

Schedule Expectations

• Weekends: Monitor the inbox for approximately 5-7 hours per day as scheduled.
• Evenings: Monitor the inbox Thursdays and Friday from 5 PM - 9 PM.
• Availability to support urgent requests on company-observed holidays.

Physical Requirements

• Prolonged computer use: Ability to operate a computer, including typing and navigating digital platforms for extended periods.

• Communication proficiency: Ability to engage in written and verbal communication using email, phone, or other assistive tools.
• Mental focus and problem-solving: Ability to analyze information, manage multiple priorities, and respond to urgent requests in a timely manner.
• Sedentary work: This role primarily involves sitting and working at a desk or remote workstation.
• Visual and auditory requirements: Ability to read and interpret digital information (emails, ADP system prompts, etc.).

Qualifications

• Previous experience in HR support or administration preferred.
• Familiarity with ADP or other HR management systems is an advantage.
• Strong communication and problem-solving skills.
• Ability to work independently and manage multiple priorities.
• High level of professionalism and discretion.
• Reliable internet connection
• Access to a private and secure workspace that allows for handling confidential employee information and organizational processes