Analyst, Credit and Collections at Metergy Solutions – Toronto, South Dakota

Analyst, Credit and Collections

About Metergy Solutions Inc. (Metergy) Metergy has the energy, rapid growth and excitement of a startup, together with a rock-solid, recession-proof business that has a 45 year track record. Were a technology company that drives huge carbon emission reductions. This is a once-in-a-career opportunity. As one of North Americas most experienced submetering providers, Metergy has brought turnkey solutions to clients for over 45 years. Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multi-residential and commercial buildings, and bills and collects for the cost of commodities and administrative charges for the services provided. The business model allows for long-term recurring revenue through an innovative Submetering as a Service (SaaS) model. Submetering is proven to reduce in-suite energy consumption by 40%, driving decarbonization efforts for Metergys clients. This performance has enabled Metergy to issue green bonds and obtain green financing. Positioned as the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy has more than 900,000 contracted meters, issues over 4M utility bills annually and has over 500 team members. Metergy is a portfolio company of Brookfield Infrastructure Partners. Brookfield is one of the worlds largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors. This sponsorship provides Metergy with access to large-scale capital, infrastructure investment expertise and global reach. Our Mission Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good. At Metergy, we dont just believe in our people; we champion them. When individuals feel valued, supported, and inspired to grow, incredible things happen. Thats why were thrilled to be recognized as a Great Place to Work for the second consecutive year! This achievement reflects our unwavering commitment to building a workplace thats respectful, inclusive, and high-performing. Come be part of a team that leads with passion, thrives on positivity, and delivers with precision. Were proud of who we are and even prouder of where were headed.
Metergy office location is in Markham but will be moving to North York in Fall 2026!

Job ScopeAs a Credit and Collections Analyst, you will play a key role in managing the customer collections process, reviewing customer payment data, and monitoring outstanding accounts receivable. The ideal candidate will possess strong analytical skills, excellent communication capabilities, and take a proactive approach to mitigating credit risk while maintaining positive customer relationships. The candidate will work with a high-performing team to execute collections activity across the business and create business insights to minimize credit risk. Responsiblities

• Credit Analysis: Analyze and review financial data and customer payment behaviour to determine potential credit risk
• Credit Operations: Execute collections activities across the business including overdue reminders, customer outreach, and account adjustments
• Collections Management: Conduct regular review of customer data and apply analytical judgement to identify key risk areas and determine appropriate course of action
• Account Reconciliation: Investigate and resolve payment discrepancies, disputes, or deductions in collaboration with internal teams
• Reporting and Process Improvements: Analyze customer payment trends, operational workflows, and root-cause analysis to develop insights for process improvements and automation opportunities. Track key KPIs including days sales outstanding and roll rates
• Vendor Management: Analyze the performance of third-party vendors through qualitative and quantitative assessments against key KPIs
• Policy Review: Review and update customer credit terms and policies as needed
• Customer Management: Manage effective disconnection and reconnection for accounts in arrears and related administrative work

Qualifications

• Bachelors Degree in Business, Accounting, Finance, or a related field with demonstrated analytical coursework
• Experience with data analytics and visualization skills (VBA, PowerBI, PowerQuery)
• Strong ability to prioritize and manage multiple workflows and collaborate cross functionally while working in a hybrid work environment
• Organized with an ability to implement systems and processes to bring structure to a function while retaining the flexibility required to manage effectively in a business undergoing growth and change
• Willing to display the emotional intelligence needed to influence internal and external parties, navigate ambiguity, and support effective change management a period of profound growth and change leadership

Any shown ranges reflects base salary. We offer discretionary bonus and additional benefits, including health and retirement, as part of our total rewards program.
Benefits & Perks
Fully company covered heath and dental benefits from day 1 Company funded Health Spending Account Plan for retirement with Deferred Profit Sharing Plan (DPSP) and RRSP Matching Grow with us! We provide support for continuous learning. Paid personal and sick days on top of your vacation Summer hours to enjoy the weather Company sponsored social events & more!
This posting is for an existing vacancy.
Our recruitment process includes accommodation for applicants with disabilities. All accommodations will consider the applicants accessibility needs due to disability and are available upon request.
$50,000 - $55,000 a year