What is the role of a Payment Posting Representative P at Mary Greeley Medical Center?

The Payment Posting Representative P position at Mary Greeley Medical Center is a Full-time or part-time position opportunity in the Customer Service field.

Where is this Payment Posting Representative P job located?

Ames, Iowa, 50010, United States

What type of employment is offered for this Payment Posting Representative P role?

Full-time or part-time position

What is the expected salary for this Payment Posting Representative P job?

Compensation will be discussed during the hiring process.

How can I apply for the Payment Posting Representative P position at Mary Greeley Medical Center?

You can apply directly through the application link provided.

Payment Posting Representative P at Mary Greeley Medical Center

Payment Posting Representative P

Position Summary
- Under general supervision, responsible for ensuring all payments received are posted accurately to accounts in each system allowing for the balancing of the daily batch. Position is responsible for maintaining an efficient and effective workflow for timeliness within the payment posting process to support patient satisfaction and financial stability of the organization.
Position Responsibilities
- Unit Specific Position Responsibilities
  - Posts all payments, denials, recoupments, and corrections received from insurance carriers accurately and timely in various systems via manual entry and through electronic remittance advice.
  - Calculates and enters adjustments, contractual amounts, and any patient financial obligations as needed.
  - Applies guarantor payment transactions to appropriate accounts as directed by information provided at time of payment and processes receipts as requested. Investigates and exhausts efforts prior to returning a payment.
  - Processes and posts payments appropriately to the general ledger.
  - Identifies and resolves posting errors or issues, investigates root cause, and brings necessary information to the attention of leadership.
  - Prepares and balances all receipts for cash, check, and credit card payments to ensure daily hospital reconciliation and deposit.
  - Processes and posts insufficient fund check return fees.
  - Performs analysis of various payment methods to secure reimbursement and reduce cost to the organization.
  - Retrieves missing payment information through various methods; including but not limited to phone, email, and websites.
  - Navigates patient accounts within the electronic health record to decipher account information and document actions and activities performed on accounts as needed.
  - Monitors, resolves issues, and processes Epic cash drawers. Also functions as a resource for staff who have access to cash drawers.
  - Reviews, scans, and retains documentation to support posting activities.
  - Works closely with Accounting to ensure daily, month-end, and quarterly reports and processes are completed in a timely manner.
  - Responds and provides necessary information and assistance (via phone or in person) to departments and staff regarding cash, deposit, and bank requests or inquiries.
  - Retrieves mail and drop box contents daily. Routes necessary paperwork to proper recipient and location.
  - Independently prioritizes and organizes work to ensure effective and efficient completion.
  - Displays responsiveness and flexibility to adapt to changes in work environment and modify approaches or methods to best fit the situation.
  - Demonstrates effective interpersonal skills and excellent communication with the ability to work with others collaboratively.
  - Assists in establishing and updating policies and procedures for cash posting activities to maintain quality assurance, optimal processes, and meet regulatory requirements.
  - Reports any observed or suspected deviation from medical center policies or from Medicare, Medicaid, or other insurance regulations immediately to the department Manager, Director, or the medical center’s Chief Compliance Officer.
  - Participates in staffing meetings, staff development, and training.
  - Performs other duties and responsibilities as assigned.
Qualifications, Knowledge & Experience
- Required Qualifications (Including any licensure, certification, education):
  - Two years of higher education and/or two years of progressively responsible work experience in a medical office or insurance company setting.
  - Equivalent combination of education and experience that would demonstrate the capability to perform the duties of the position.
- Organizational Requirements:
  - Maintain stroke education per regulatory requirements.
- Preferred Qualifications:
  - Medical payment posting experience.
  - Considerable knowledge of the Federal and State regulatory requirements for billing accounts receivable.
  - Considerable knowledge of Medicare, Medicaid, or other insurance carriers billing requirements.
  - Highschool diploma or GED
- Required Knowledge, Skills & Experience:
  - Internet usage skill
  - Knowledge of Microsoft related programs such as Word, Excel and Outlook
  - Excellent customer service skills
  - Detail orientated
  - Ability to analyze and interpret information to make decisions within scope of job functions with minimal supervision.
  - Ability to multitask while maintaining accuracy in a fast-paced environment
  - Mathematical aptitude to perform calculations for accurate financial obligation
- Preferred Knowledge, Skills & Experience:
  - System experience – Epic, Lawson, Brightree, Elavon
  - Ability to read, examine, and interpret an explanation of benefits (EOB)

Payment Posting Representative P at Mary Greeley Medical Center – Ames, Iowa

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