Night Lead at INTERSTATE PREMIER SERVICES CORP – Columbia, Maryland

Description:

Family-owned since 1988, Interstate continues to be driven by our long-standing dedication to advancing the careers and talents of our team. We embrace a culture of recognition by rewarding exceptional employee performance and frequently promoting from within. As a fast growing national janitorial and maintenance company, we are seeking, driven team members who align with our work happy philosophy. We are proud to service clients among many business industries such as educational, office buildings, industrial facilities, healthcare, and specialty facilities. Our focus on creating healthy and safe environments allows businesses, schools and facilities across North America to thrive.

Schedule: 5:00 PM to 10:00 PM, 5 days per week

Pay: $18.25/hour

Duties & Responsibilities:

• Responsible for training new employees as directed.
• Respond to emergency calls and resolve problems.
• Lead and motivate staff at assigned account.
• Manage multiple projects and tasks concurrently.
• Evaluate, coordinate, and assign daily tasks to team members based on need and skill level.
• Inspect all work performed to ensure it meets company standards and client expectations.
• Act as primary onsite point-of-contact for cleaning team for any questions, concerns, or disputes they may have.
• Promptly respond to any client’s inquiries and help ensure client is satisfied daily.
• Ensure proper inventory of supplies and equipment.
• Participate in recruitment, hiring, on-boarding, and training of new associates.
• Ensure efficiency of work and adjust as necessary.
• Lead the team – help them grow in their role. Support their development.
• Help to motivate our existing team across shifts and keep associates focused on their daily duties.
• Other duties as assigned.

Requirements and Qualifications:

• Prior floor experience preferred.
• The ability to anticipate customer needs, change goals and direction quickly and multitask.
• Ability to quickly learn and utilize Paylocity and other technology as directed and required for the role.
• Proven experience supervising housekeeping departments of 15+ employees.
• Ability to maintain a budget.
• Capable of using independent judgment/solid decision-making skills ability.
• Proven comfort and experience to interact effectively with all levels of management, guests, associates, and clientele, both inside and outside of the organization.
• Activator/self-motivated to accomplish goals, with a strong sense of responsibility.
• Bilingual (English / Spanish) a plus.
• Proficiency with general office PC applications (i.e., word processing, spreadsheets, databases, etc.).
• Demonstrates excellent written and verbal communication skills.
• Proven job reliability, diligence, dedication, and attention to detail.
• Must be flexible with working nights, weekends, and holidays.
• Must have a valid Driver’s License.
• The ability to anticipate customer needs, change goals and direction quickly and multitask.

Material and Equipment Used:

• Must be familiar with standard cleaning supplies and chemicals.
• Must be familiar with equipment, includes but not limited to pallet jacks, floor scrubbers, vacuums, and other similar equipment.

Physical Requirements:

• Must be able to lift up to 50lbs independently and ability to bend.
• Extensive standing and walking.

Interstate Premier Facility Services Provider is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Interstate – Work Happy!

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