Program Director at Steelgem – Santa Ana, California

About

The Forge Recovery is a dynamic addiction recovery and mental health provider located in central Orange County.

The Forge prides itself on serving its community. We do so with a transparent, collaborative culture fueled by genuine compassion for those in recovery. We’re out to change the addiction treatment and recovery landscape … and have fun doing it. If you feel you’re a right fit for our community, apply now!

Corporate Operations

Santa Ana, CA

About the role

We are seeking an innovative, organized, and dependable Program Director to join our team. You must be detail-oriented and a master collaborator, ready to prepare, plan and implement program initiatives and monitor their progress to completion.

This role reports to the Clinical Director and manages the Case Managers and Operations staff. While focused on the day-to-day operations you will also have direct contact with the owners and be influential in defining and developing program initiatives.

What you'll do

Daily Operations

• Manage daily operations that support and implement our current program objectives
• Strategically map-out a program schedule and timelines then ensure it is followed
• Oversee and advise program staff in various tasks
• Ensure the smooth and proper functioning of current programs

Strategic Vision and Leadership

• Assess and manage program risks
• Suggest innovative plans and processes to improve program functions
• Develop work systems and processes that effectively drive productivity
• Set goals for the programs and track progress, set-backs, and overall performance
• Track, record, and compile program performance data
• Analyze program results and present findings to management
• Seek out new and creative program ideas to implement

Community and Culture

• Oversee and plan community and culture events for both staff and clients
• Handle the tough calls, crisis and critical client situations
• Support team morale and a community focused on client care and experience.

Qualifications

• • Education: BA or MA degree in Addiction Studies or related health/behavioral science field, or equivalent experience and certifications
  • Experience: 3-5+ years of previous SUD or Behavioral Health experience with a growing level of responsibility and leadership.
  • Certificates & Licenses: Advanced SUD/AOD Counselor certification recognized by DHCS. CADC, CATC, SUDCC or higher required. Alternatively, Certified Clinical Mental Health Counselor (CCMHC)
  • Skills:
  • • Strong business sense
    • Organized and detail-oriented
    • Exceptional communications skills, both oral and written
    • Excellent customer service skills
    • Adept at Case Management and ready to train, mentor and develop Case Managers
    • Data management skills and proficient in Microsoft Suite and Excel
  • Additional Requirements:
  • • Negative TB test within past year
    • Ability to pass pre-employment and/or random drug screenings
  • BENEFITS:
  • • Medical, dental and vision insurance.
    • 401(k) plan with employer matching.
    • Paid vacation.
    • Paid sick time.
    • Paid holidays.
    • Family Leave.
    • Employer paid Life Insurance.

The pay Range for this Role is based on experience and credential:

• $70,350.00 - $85,000.00 USD per year (The Forge Recovery)