Assistant Community Manager at LMLC OPERATIONS LLC – Big Sky, Montana

Lone Mountain Land Company (LMLC) manages the planning, entitlement, building, marketing, and sale of premier real estate communities around Big Sky, Montana. The company supports world-class operations at Spanish Peaks Mountain Club and Moonlight Basin and oversees real estate activities at Spanish Peaks, Moonlight Basin, Big Sky Town Center, and other projects in the Big Sky region.

Position Summary

The Assistant Community Manager provides administrative, operational, and project coordination support to the Community Manager for the Residential Portfolio at the Yellowstone Club. This role supports day-to-day community operations, vendor coordination, board and committee administration, financial tracking, and homeowner communications.

Job Duties

Administrative & Operational Support:

• Provide day-to-day administrative support to the Community Manager across multiple associations.
• Maintain organized records including contracts, permits, insurance certificates, and governing documents.
• Track tasks, deadlines, renewals, and follow-ups.
• Complete on-site property walks of all residential associations; (Each association must be reviewed daily during seasonal operation).
• Identify and record exterior building maintenance concerns in associations via the POA’s property tracking software and help manage work associated with suggested projects.
• Respond to maintenance issues that may arise during the workday to assess and provide resolution.
• Assist in tracking various third-party inspections.
• Light maintenance work as needed (lightbulb changes, light snow shoveling, etc.).

Financial & Budget Support:

• Assist with preparation of operating and capital budgets.
• Track invoices, assessments, and budget variances.
• Coordinate with accounting on AP/AR and reporting.

Vendor & Project Coordination:

• Collect and organize vendor proposals.
• Track contracts, insurance, and compliance.
• Assist with scheduling and site coordination.
• Support Architectural Review Committee application intake and tracking.

Board, Committee & Meeting Support:

• Assist with scheduling meetings and preparing agendas and packets.
• Take meeting notes and assist with minutes.
• Track Board action items.

Community & Homeowner Communications:

• Respond to routine homeowner inquiries.
• Assist with drafting notices, emails, and updates.
• Work within HOA software portal to update records, important documents, and homeowner communications.

Other Duties:

• Perform all duties and responsibilities in a timely and efficient manner in accordance with established Club policies, procedures, and standards of service to achieve the overall objectives of this position.
• Meet departmental productivity, organization, punctuality/attendance and consistency standards.
• Maintain a positive and respectful attitude.
• Treat members, guests, vendors, customers and co-workers with professionalism and respect at all times.
• Maintain privacy of our members at all times.
• Maintain a clean and neat appearance at all times.
• Communicate regularly and effectively with all employees, supervisors, managers and directors.
• Perform work in a safe and high-quality manner.

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Work Schedule & Availability
Availability to work weekends and some holidays is required, as needed to support community operations, events, and time-sensitive matters during seasonal operation. You may be expected to respond to owners or vendors outside of traditional office hours.

Qualifications

• High School diploma, GED, or vocational training or job-related course work required.
• 1–3 years related experience preferred.
• Proficiency in Microsoft Office Suite.
• Strong organization and communication skills.
• Must be willing to obtain the M-100 and CMCA credential through the Community Association Institute within the first 90 days of hire. Please note that the CMCA requires a proctored exam.

Physical Demands

While performing the duties of this job, the employee is required to frequently inspect associations within the residential portfolio and may be exposed to ongoing construction and various weather conditions. The noise level in the work environment may range from moderate to loud.

While performing the duties of this job, the employee may be required to walk and stand for extended periods; must be able to stand and exert well-paced mobility for up to 6 hours in length. The position requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing. The employee is occasionally required to reach with hands and arms. The employee must also occasionally lift and move up to 25 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work for this position is usually performed in a climate-controlled environment. However, the employee may be required to work outside in extreme heat, cold, rain, wind, snow or inclement weather as the demands of the position so dictate.

Benefits Offered

Medical, dental, vision insurance offered

Flexible Spending Account

Health Savings Account with Employer Contribution

Employee Life Insurance – paid by Employer

Voluntary Life & AD&D Insurance options

Long Term Disability – paid by Employer

Short Term Disability – paid by Employer

401K Retirement Plan with Employer Match

Identity Theft Insurance

Critical Illness Insurance

Accident Insurance

Pet Insurance

Parental Leave

Employee Assistance Program

Paid Time Off

Free Ski Pass - subject to availability at time of hire

LMLC Operations, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.