Operations Specialist at Haverkamp Properties – Ames, Iowa

Haverkamp Properties is a 31-year-old family business, and our purpose is to “Create Communities Where You Love to LIVE” and to “maximize property values.”

We are all working together towards our 10-Year Target of seventeen thousand units under management.

You will love it here if you embrace our Core Values:

• Service – we focus on serving both internally and externally.
• Hard Work – we go above and beyond and don’t hide from the hard things.
• Accountability – we take action and are responsible to follow through
• Results-Driven – we keep score, and we strive for the win-win.
• Integrity – we value the highest standards of moral and ethical character.

You’ll love coming to work every day if you get, want, and have the capacity to do the following:

• Assist Regional Managers in integrating all major operating functions (leasing and maintenance).
• Work with various teams across the portfolio to help property managers and their teams achieve their goals.
• Collaborate on all aspects of renewals and new leasing, including marketing, communication with current and future residents, promotional events, and social media postings.
• Participate in weekly Level 10 Meetings to review all scorecard data and ensure successful operations.
• Work at various site locations and fill various roles for short-term periods as needed. Periodic overnight stays will be required.

You’ll have success here if you value clear processes and do the following things:

• Lead Generation
• Lead Conversion
• Customer Fulfillment

We train our team to help them succeed, and everyone on our team helps with our success. In this role, you’ll be accountable for assisting teams in hitting the following critical goals:

• Achieve and maintain an occupancy of 95%>
• Obtain positive lease trade-outs on new and renewal leases.
• Help meet the property’s budgets and goals.

Our company runs purely on EOS. That means as a member of this team, you will have a leader who:

• Gives clear directions.
• Makes sure you have the necessary tools.
• Acts with the greater good in mind.
• Delegates appropriately.
• Takes time to truly understand your role and how you can help the company.
• Makes their expectations clear.
• Communicates well.
• Has effective meetings.
• Meets one-on-one with you quarterly or more, if needed.
• Recognizes and rewards your performance.