Technical Services Engineer - REMOTE at Jobgether – United States

Technical Services Engineer - REMOTE

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Technical Services Engineer. In this role, you will collaborate with customers to align metallurgical specifications with advanced steelmaking capabilities. You will interface with various departments to optimize processes, troubleshoot constraints, and maintain metallurgical integrity. Your contributions will lead to innovations in product development and improvements in manufacturing processes, thereby significantly impacting the company's operational success.Accountabilities

• Manage customer claims and address field concerns.
• Interpret specifications to recommend suitable products.
• Assess customer requirements and manage expectations.
• Recommend process improvements for customers and internal manufacturing.
• Develop strong technical relationships to resolve issues collaboratively.
• Act as a technical resource for sales teams and coordinate technical meetings.
• Lead or support New Product Development initiatives with customers.
• Follow Environmental, Quality, and Safety Management System procedures.

Requirements

• Bachelors degree in Engineering or related field.
• 2+ years of customer-facing technical experience.
• 5+ years in manufacturing.
• Strong grasp of steel manufacturing processes and specifications.
• Excellent communication and interpersonal skills.
• Ability to interpret and evaluate customer technical requirements.
• Skilled in influencing and coaching across teams to drive results.
• Comfortable with up to 50% travel.

Benefits

• Comprehensive health, dental, and vision benefits.
• 401(k) plan with employer matching and profit sharing.
• Company-paid life insurance and disability coverage.
• Paid time off (PTO).

Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.