Project Coordinator - Sales & Operations at GRAVIS – Rolling Meadows, Illinois

Job Description

Job Title: Project Coordinator – Sales & Ops Department: Sales Operations

Reports to: Director of Systems &Operations Location: Rolling Meadows IL

About Gravis:

Gravis is one of North America’s largest providers of bulk transportation packaging solution. A platform investment of New Water Capital a middle market private equity firm, the business has been built through the acquisition of five leading players within the bulk transportation packaging category and is a North American leader in consultative and custom packaging solutions for blue chip industrial players in food & beverage, chemicals, and materials. Gravis is differentiated in its approach by behaving like a partner, not a broker, and the addition of experts in different product categories creates significant opportunity to cross-sell to a large set of blue-chip customers, benefit from additional scale in sourcing, and bring a professional approach to the space.

Position Overview

We’re looking for a proactive and detail-oriented Project Coordinator to lead cross-functional initiatives that support Sales, Engineering, Supply Chain, and Customer Service. This role is key to driving operational efficiency, coordinating systems implementation, and enabling success across the new business sales cycle.

Key Responsibilities

Pricing Strategy & Execution

• Lead cross-functional pricing projects, ensuring alignment between Sales, Finance, and Supply Chain.
• Develop pricing models and tools that support margin optimization and competitive positioning.
• Coordinate pricing updates across ERP/CRM platforms to ensure consistency and accuracy.

Sample Logistics & Fulfillment

• Oversee the end-to-end sample request process, from intake to delivery, ensuring timely execution and visibility.
• Collaborate with Supply Chain and Customer Service to streamline sample inventory management and shipping workflows.
• Implement tracking mechanisms to monitor sample usage, conversion rates, and customer feedback.

Customer Onboarding & Enablement

• Manage onboarding workflows for new customers, ensuring seamless handoff from Sales to Operations.
• Develop and maintain onboarding documentation, including SOPs, training materials, and system access guides.
• Serve as the primary liaison between Sales, Engineering, and Customer Service to resolve onboarding issues and accelerate time-to-value.

Initiative Prioritization & Progress Tracking

• Partner with Sales and Supply Chain leaders to identify, scope, and prioritize strategic initiatives.
• Facilitate regular check-ins and reviews to ensure alignment and accountability across teams.

*Other projects/duties as assigned

Qualifications

• 3+ years of project management experience, ideally in sales operations, supply chain, or systems implementation.
• Proven ability to lead cross-functional teams and manage complex projects.
• Strong communication, organization, and stakeholder management skills.
• Experience with ERP or CRM platforms (NetSuite knowledge is a plus).

Preferred Certifications

• PMP or Agile Project Management certification.

Physical Requirements

• Ability to sit for extended periods while performing computer-based tasks.