Senior Externship Advisor at Smith Chason College – Ontario, California

JOB TITLE: Senior Externship Advisor

STATUS: Full-Time

TYPE: On-Campus

REPORTS TO: Campus Director

PURPOSE:

The Senior Externship Advisor is responsible for the overall functioning and performance of the Externship Department by providing day-to- day support with respect to policies, procedures, student engagement, retention, and completion goals in a student centric campus environment.

EDUCATION / QUALIFICATIONS / COMPETENCIES:

• Minimum of an Associate Degree or equivalent but relevant experience, Bachelor Degree preferred.
• Ability to prioritize, multi-task, perform well under pressure, meet deadlines, and work flexible schedules.
• Ability to communicate with high level industry supervisors and management teams.
• Strong ability to work independently and collaboratively with other staff members.
• Ability to engage in critical thought and analyze all types of quantitative and qualitative data into reports and presentation for strategic planning and problem-solving
• Provides support to and ensures accountability for achievement for results; extremely focused; strong organizational skills; simplifies often complex and lengthy matters; effective time management skills; ability to separate critical issues and identify priorities
• Ability to track, monitor, assess and evaluate student progress and outcomes
• Individual must possess strong motivational skills, oral and written communication proficiency, and exceptional documentation skills
• Provide excellent student customer service
• Must have strong technical skills including all computer applications, internet research, database management, and analytical skills
• Demonstrates integrity, credibility, confidentiality, and responsibility in all interactions
• Possesses high ethical standards and an honest, open, and consistent approach to working with peers, employees, and staff
• Individual must be professional in all aspects of the position including appearance, demeanor, and attitude

OVERALL RESPONSIBILITIES:

• Supports and represents the Externship Department in the day-to-day operations of the department, ensuring support of students, affiliates, registry, regulatory compliance, and consistency of practice and maintenance of optimum service levels
• Works with program director, faculty and education department to ensure each student is placed in a clinical site where the student will be the most successful according to their specific characteristics and skill set
• Provides support with faculty and staff, colleagues, students, and community partners to support, provide and/or facilitate activities that ensure that the campus achieves its student engagement, satisfaction, retention, and completion goals
• Provides support, in relation to policies, procedures, and operational plans regarding students and services for students, including risk management.
• Ensure that the Externship Department monitors students’ attendance and academic performance on a weekly basis, progress toward program completion, recommending interventions as needed
• Ensure the Externship Department maintains appropriate documentation regarding advising sessions including meeting overviews, progress notes, referrals, and follow-up activities.
• Ensure that the Externship Department is compliant with all regulatory bodies
• Work closely with campus leadership and the education department to ensure a positive student experience.
• Must be proactive in reviewing student population and schedules and providing respective data to the Campus Director and Site Development to ensure there will be enough externship sites available when needed.
• Stay informed of current industry standards, certification requirements, trends, and technology.
• Work with Program Director, faculty and education department to ensure each student is placed in a clinical site where the student will be the most successful according to their specific characteristics and skill set.
• Work closely with the Registrar to ensure accurate and timely attendance and performance records.
• Support externship orientation workshops.
• Adhere to HIPAA regulations.
• Must conduct regular site visits to verify student progress and maintain positive site relations
• Leads or participates in committees as assigned.
• Maintains knowledge of Smith Chason College programs, campus resources, information systems, and policies and procedures.
• Additional job-related duties as required and assigned by the Campus Director.

PHYSICAL REQUIREMENTS / WORKING CONDITIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to stand and/or sit for prolonged periods of time
• Can independently move objects up to 25 lbs.
• Sufficient hand, arm, and finger dexterity to operate a computer keyboard, other office machinery, and perform repetitive motions
• Must have sufficient hearing and speaking ability to communicate in person or on the phone/computer with others

CULTURE OF CARE:

Culture of Care is our commitment to create a supportive environment in which every student can achieve their educational and career goals. Culture of Care encourages one-on-one relationships. Creating a culture that focuses on the student and their wellness. This includes understanding the student's complex lives. It is about creating a school where everyone feels welcomed by:

• Creating a sense of community in all interactions and communications with students
• Identifying problem areas and helping
• Opening safe conversations for cooperative solutions
• Holding students to standards and goals that will make them successful in their careers