Rescue School Instructor in at CMC Rescue Inc

Job Title: School Instructor

CMC is an employee-owned company based in Goleta, California, with a mission to help save lives by equipping professionals with the tools and training they need to perform their jobs with the highest levels of safety and efficiency. We are a passionate and purpose-driven team, proud to serve the rescue and rope access communities with the world’s most trusted life safety equipment for over 40 years. At CMC, our commitment to innovation, quality, and service is rooted in a shared dedication to those who risk their lives to protect and save others.

SUMMARY: The School Instructor conducts technical training programs, ensures consistent, updated curriculums are used in class. May be called upon to answer customer questions about specific courses or equipment or provide new product evaluation. May be asked to participate in marketing events.

RESPONSIBILITIES:

• Use discretion and independent judgment to assure safety at all times.

• Confer with clients to determine technical abilities and utilize appropriate curriculum or training manuals as necessary.

• Conduct technical training programs in accordance with established company curriculum.

• Answer customer's questions about specific course information.

• Maintain a professional image while dealing with customers and clients. Be prompt and prepared for all meetings and classes.

• Maintain neat attire, and wear the appropriate safety equipment during all classes.

• Document customer questions and product input and provide information to Product Manager.

• Participate in creation and review of course curriculum and manuals.

Additional responsibilities of the Sr. Instructor: The Sr. School Instructor provides leadership and direction for other School Instructors assigned to a specific class.

One Instructor will be assigned as the class’s Sr. School Instructor. They will be determined per class by the Director of CMC School.

• Assist with ensuring class equipment/cache is received and is accounted for.

• Coordinate travel and logistics.

• Act as the liaison between customer and CMC.

• Locate and confirm field location sites for training programs as needed.

• Provides oversite of continuity of training delivered.

• Provides logistical support and coordinates class evaluations.

• Train new Instructors.

SKILLS KNOWLEDGE AND ABILITIES:

• Knowledge of CMC product, services, and history.

• Knowledge of rope and knot configurations.

• Ability to read and interpret general business and government forms.

• Ability to write reports, business correspondence, and instruction manuals.

• Ability to effectively present information and respond to questions from management, clients, and customers.

• Ability to quickly understand and distill complex concepts into easily understood language.

• Skilled at adapting to different learning styles.

• Detailed and organized.

• Ability to work in an ad hoc environment and be willing to “roll-up your sleeves”.

• Ability to build relationships with internal and external customers.

QUALIFICATIONS (Education and experience)

• Associate of Arts degree (A.S.) from a two-year college and state certification as a fire instructor; or equivalent combination of education and experience

• Complete Instructor Task Book within two years

• Advanced First Aid/EMT and CPR Certificates preferred

• Valid Driver’s License with an insurable DMV record required

• U.S. Passport desired

ESSENTIAL FUNCTIONS

Working conditions can vary from normal office/classroom environment to outdoor location with possible adverse weather. Instructing classes can be physically demanding. Training locations can be remote and terrain can be rough. Travel to training locations is required. While performing the duties of this job, the employee is regularly required to walk; sit and stand; using the hands to handle, finger, or feel objects, tools, or controls. Occasionally, the employee must crouch or kneel. The employee must occasionally exert or lift up to 50 pounds. Successful performance requires good eyesight with or without corrective lens.