Behavioral Health Supervisor at Wellspring Living – Dallas, Georgia

Behavioral Health Supervisor

Organization Type: Non-Profit, Faith-Based, 100+ Employees

Position Type: Full-Time; Salaried Exempt

Department: Receiving Hope Center

Reports to: Assistant Director

Hours: 40 hours per week, with flexibility if needed for coverage

Location: Receiving Hope Center

Position Summary: The Behavioral Health Supervisor is responsible for the daily care and supervision of program participants at the Receiving Hope Center (RHC). This position partners with the therapeutic, educational, and life skills staff to meet organizational goals and individual participant goals. Responsibilities (include but are not limited to):

Staff Coordination

Provide support and delegation of daily duties to behavioral health specialists, behavioral health technicians, and PRN staff
Manage behavioral health staff schedule within assigned timeframe, assisting with timesheet approval, time off approval, and coordination of coverage assurance
Participate as a lead team member in applying service plans, safety plans, behavior plans, and response plans
Lead by example with the strength-based approach with participants and staff
Participate in monthly staff meetings
Maintain on-call availability to address coverage emergencies
Serve as a point person for volunteers or guests at RHC

Maintaining Program Structure

Observe the emotional state of participants and relay any issues or concerns to the clinical team
Observe the physical state of participants and relay any issues or concerns to the HSP team
Actively participate in program activities, especially with volunteers
Provide safety checks
Perform administrative functions as needed, including completing accurate and detailed documentation daily
Provide care to program participants without regard to race, gender, sexuality, ethnicity, religious or spiritual beliefs
Provide culturally competent care for participants who have a history of trauma

Training

Coordinate staff to attend training institute
Become a certified Mindset Trainer and train other staff members as needed
Become a certified CPR trainer and train other staff members as needed
Facilitate onboarding of new RHC staff
Manage and coordinate staff compliance with trainings, including recordkeeping
Maintain current information within the GA+SCORE online system according to state guidelines

Participant Stabilization

Coordinate with the HSP team for new participant room assignments

Coordinate new participant orientation

Manage action plans and provide monthly participant summary reports to the HSP team

Document balanced living tracking sheets in the database

Facilitate leadership groups with participants

Review medication records and develop monthly MARS and count logs

Healthy Living

Develop intentional connections with the program participants and staff members
Lead by example in modeling the characteristics of a Mission Driven Professional
Provide direction and encouragement to participants and staff
Model healthy boundaries to participants and staff
Provide support and crisis intervention as needed
Embody the spirit of a lifelong learner

Professional Qualifications:

Never have been shown by credible evidence (e.g., a court or jury, a department investigation, or other reliable evidence) to have abused, neglected, sexually exploited, or deprived a child or adult or to have subjected any person to serious injury as a result of intentional or grossly serious injury as a result of intentional or grossly negligent misconduct as evidenced by an oral or written statement to this effect obtained at the time of application and evidence of having made efforts to obtain and evaluate references from previous employers

Documentation of references (at least two professional and one personal) that attest to the person’s capability of performing the duties of the position and to the person’s suitability of working with or around children and vulnerable populations

Administrative, organizational, and computer skills including use of email and Microsoft Office suite of products

Bachelor’s degree in psychology, sociology, social work, or related field

Minimum four years of direct service experience with children and families with serious emotional and behavioral issues, with minimum two years of supervisory or management experience; or minimum five years of related direct service experience with demonstrated leadership capabilities

Position Requirements:

Moderate local travel required related to participant and program needs, as well as occasional travel for training and collaboration with other team members
Ability to lift objects up to 25 pounds, work for long periods at a computer, and drive company vehicle as needed
Ability to administer physical restraints as governed by policies and procedures of programs
Satisfactory criminal history background check, as well as a satisfactory fingerprint records check determination as required by law
Clean Motor Vehicle Record
Documentation from a licensed physician or other licensed healthcare professional of a health screening examination within thirty (30) days of hiring sufficient in scope to identify conditions that may place residents at risk of infection, injury or improper care
Current evidence of successful completion of a biennial training program in cardiopulmonary resuscitation (CPR) and a triennial training program in first aid which have been offered by a certified or licensed health care professional; such programs shall be completed within the first year of employment
Participation in all required trainings and competency in areas of training content

Skills:

Strength-based tendencies

Crisis management

Analysis, evaluation, and objective critical thinking

Initiative for effective administration and organization

Efficiency and time management across multiple priorities

Communication and collaboration

Discretion and confidentiality for sensitive or restricted information

Relationship management across Wellspring participants, staff, and partners

Core Values:

Creating SPACE At Wellspring Living, we are committed to fostering an inclusive and supportive environment. Our core values, encapsulated in the acronym SPACE, guide our actions and interactions:

Servant Leadership: We lead with authenticity, humility, and a focus on serving others.

Power of Community: We believe in the strength of collaboration and recognize that we cannot succeed alone.

Appreciation for the Individual: We honor diverse experiences, perspectives, and strengths, nurturing an inclusive atmosphere.

Compelled By Faith: Our Christian faith inspires us to offer compassion and respect, creating a restorative environment.

Excellence in Care: We are dedicated to providing exceptional care and support that fosters growth and improvement for all involved.