Set-Up Service Technician at McGrew Management Company – Hanover, Pennsylvania

Crownstone Equipment is seeking a detail-oriented and mechanically inclined Set-Up Service Technician to join our service team. This role is ideal for someone who enjoys hands-on work, problem solving, and preparing equipment to meet the highest standards of quality, safety, and performance. The Set-Up Service Technician is responsible for inspecting, assembling, and performing light repairs on new, used, and rental equipment to ensure all products are delivered to customers in excellent working condition. This position plays a key role in supporting customer satisfaction and operational excellence while collaborating closely with the service, sales, and rental teams.

Crownstone Equipment is a leading dealership proudly representing premium brands such as Bobcat®, Toro®, Echo®, and Stihl®. With multiple locations across Pennsylvania (Adams County, Reading, Lancaster, York) and Maryland (Frederick, Hagerstown), Crownstone is committed to delivering exceptional equipment, service, and customer support. Our team takes pride in professionalism, collaboration, and care — serving customers like family and building lasting partnerships in the construction and landscaping industries.

The Set-Up Service Technician performs inspections, equipment assembly, maintenance, and light repair work to ensure safe and efficient operation of Lawn & Garden, grounds maintenance, and small engine equipment. This role requires strong mechanical aptitude, attention to detail, and the ability to follow OEM standards and company procedures. The ideal candidate is safety-minded, quality-driven, and comfortable working in a fast-paced service environment.

Equipment Inspection & Reporting

Rental Equipment Support

Equipment Set-Up & Delivery Preparation

Maintenance & Repairs

General Shop & Safety Duties

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, sit, use hands to finger, handle, or feel, and reach with hands and arms. The employee must frequently lift and/or move up to fifty (50) pounds and may occasionally lift and/or move up to seventy-five (75) pounds. Specific vision abilities required include close vision, distance vision, color vision, and peripheral vision.

Note: This position is considered safety sensitive.

This position is primarily based in a service shop environment with occasional outdoor work. The technician will work closely with service advisors, mechanics, sales, and rental staff to ensure equipment meets company and customer expectations.

McGrew Management Company and its affiliates provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.