LIS Analyst - Long Branch, NJ at RWJBarnabas Health – LONG BRANCH, New Jersey

Job Overview:

Implements all aspects of system requirements, including policy and procedure documentation and test plans; manages the development and installation of software upgrades from the point of evaluation, budgeting, proposal, testing, project management, vendor execution of upgrade and acceptance; oversees automated systems installations; evaluates software and makes recommendations regarding software upgrades and new modules.

Assesses reporting needs, including operational, management, regulatory requirements, and ensures report generation needs of the department are met; prepares test plans for system or software upgrades; coordinates and executes testing, prepares environments, helps sections with documents of systems testing; acts as liaison with vendors; IT teams; participates in integration of network configurations and system servers to ensure that design meets the system and disaster recovery requirements required by the laboratory; acts as project manager for installation and maintenance of equipment and identification of functional capabilities of specialized software applications.

Qualifications:

Required:

• Associate degree in computer science or 3 years of IT experience with at least 1 year of experience working with LIS.
• Two years of relevant experience.
• Understanding of computer network connecting devices TCP/IP, natting, routers and firewalls

Preferred:

• Bachelor’s degree in Computer Science
• 5 years of IT experience with at least 1 year of experience working with a LIS.
• Working knowledge of various aspects of Lab operations and specialties such as Microbiology, Anatomic Pathology, etc.
• Working knowledge of HL7 and Lab Device Interfaces including computer network connecting devices TCP/IP, natting, routers and firewalls.
• Expert knowledge of the Laboratory Department and LIS information flow.

Scheduling Requirements:

• Must be willing to work outside the normal 8-hour and 5-day workweek as required with the expectation that the Health Care Information system is a 24 x 7 operating environment. Will be on-call 24 hours a day as part of issue escalation team and may be required to adjust the working schedule to accommodate a shifted work week. Hybrid position with a home base at one of our institutions. Will require travel between institutions.
• Travel Requirement(s): As needed in the scope of the position including training, troubleshooting, projects, conferences, meetings, and upgrade/conversion support.

Essential Functions:

• Assists with the implementation of Laboratory Information System (LIS).
• Maintains required documentation to conform with College of American Pathology (CAP) regulatory standards. Reviews CAP checklists and reviews/writes policies and procedures to comply with each standard. Coordinates with the Beaker/Soft teams
• Tests and implements new projects involving the Clinical and Pathology LIS as required.
• Provides daily support and troubleshooting for test and production hardware, software, and operations issues.
• Provides recommendations that align with organizational and IT operations in a cost-effective manner.
• Effectively communicates and interacts with employees and clients and aids them in implementing and troubleshooting systems.
• Provides guidance and direction to the laboratory team on all system/software updates and changes.
• Balances work across multiple projects and priorities with overlapping schedules.
• Recommends new technologies and tools to optimize workflow.
• Ensure that all IT projects are delivered within the defined scope, quality, time, and cost requirements.
• Documents all interactions and problem resolution.
• Project manager for all instrument installations.
• Receives questions by phone, e-mail, Ticketing system, and resolves problems and/or, gives information to callers/requesters.
• Performs and documents changes as necessary for middleware serves patching and change events.
• Performs other job-related duties as required.
• Ability to communicate with people with various levels of technical knowledge.
• Proficient in computers, software and database systems.
• Diagnostic and problem-solving skills to troubleshoot problems and find solutions.
• Critical thinking skills to solve complex problems.
• Liaison between laboratory staff and other IT resources both internally (Beaker/ Soft bank, Field Services, Server Team, Security/Network teams, etc.) and externally.
• Assists in on site education of new employees and new workflows.
• Participates in the change control process.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.