POWER BI ANALYST at Catholic Cemeteries – Doral, Florida

Summary & Objective

The Power BI Analyst is a highly analytical and detail-oriented role with significant impact focusing on cemetery industry. This position designs, builds, and manages Power BI dashboards and reports to support decision-making, operational efficiency, compliance tracking, and customer service enhancement. Also collaborates with cross-functional teams to interpret complex data and turn it into concise and actionable insights that align with both compassionate service delivery and regulatory requirements. This position improves system integration to guarantee smooth connectivity across different business platforms.

Essential Functions

• Design, develop, and maintain interactive Power BI dashboards and reports tailored to cemetery operations, and administrative needs within its line of business.
• Analyze trends in cemetery related matters, and client services to support strategic planning.
• Identify and implement process improvements, automation, and cost reduction initiatives wherever possible.
• Provide technical support for existing reports, dashboards, and other business intelligence tools
• Uphold detail-oriented integrity, maintaining strict confidentiality of any company information that is not common knowledge to all employees or third parties
• Collaborate with stakeholders (e.g., operations, finance, compliance, client services) to gather reporting requirements and deliver effective visual analytics.
• Monitor key performance indicators (KPIs) such as burial/cremation scheduling, compliance adherence, and revenue forecasting, among others.
• Integrate data from various systems such as cemetery management platforms, CRM, and finance systems.
• Monitor and optimize cemetery plot inventory reporting and sales trends.
• Maintain documentation for dashboards, data models, and data governance processes.
• Provide ad hoc reporting and insights to support audits, compliance checks, and operational improvements.

Other Duties

• Maintain your required certifications and mandatory skill updates.
• Comply with all policies, local, state and federal laws and regulations.
• Perform other duties as assigned

Supervisory Responsibility

• No direct reports. Works collaboratively with other staff members.

Physical Requirements

• Must be able to lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds, walk, climb stair or ladders, stand on feet for extended periods of time, etc.
• Works in office environment with moderate to loud noise level.
• Subject to frequent interruptions.
• Work schedule may include working beyond typical schedule, including weekends and holidays.
• Hand dexterity required for data entry on keyboard, requiring finger dexterity and eye-hand coordination.

Disclaimer

The job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.

EEOC Statement

CHS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Knowledge & Experience Requirements

• Bachelor's degree in Data Analytics, Information Systems, Business, or a related field.
• 2+ years of experience in Power BI development and data analysis.
• Solid knowledge of DAX, Power Query (M), Batesville/HMIS, and data modeling best practices.
• Understanding and familiarity with cemetery, funeral home, or memorial services industries is highly desirable.
• Excellent analytical and problem-solving skills.
• Strong communication skills and ability to work with both technical and non-technical stakeholders.
• 5+ years of experience in Access databases.
• Experience with geospatial or plot mapping data (GIS is a plus)
• Knowledge of cemetery management software.
• Experience with compliance reporting and records retention practices in the cemetery industry.
• Background in customer service metrics or grief services is a plus.
• Current valid State of Florida driver's license.
• Must be able to read, write and understand the English language