Aquatics Operations Manager at Splash Kingdom – Canton, Texas
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About This Position
Splash Kingdom is a fun family focused and oriented company that owns and operates 4 seasonal waterparks in Texas. We are currently seeking an outgoing, friendly, organized, seasoned professional to lead our Fort Worth/Weatherford/Hudson Oaks, TX team.
We are currently looking for someone with extensive Aquatics/Management experience to fill a Full Time Operations Manager role. The ideal candidate will have 5+ years experience managing a diverse group of employees, worked with higher volume of guests/customers, has vast experience with aquatics operations in a Waterpark environment, training (Ellis & Associates), overseeing all facets of the operation including aquatics, sales, security, guest services, food and beverage, landscape, and park services.
Overview of Job Duties:
*Responsible for entire Waterpark operation and oversight on all departments. Must have the ability to multitask and decipher the needs of the company / operation that need attention.
*Ability to hire, train, lead, and develop all full time staff (3-4) and oversight of seasonal staff (100-125). Ensuring proper staffing levels are maintained for all operational needs
*Administrative Duties: scheduling, corrective action, generating reports
*Comfortable working with the public and communicates with a positive demeanor
*Providing a positive work environment for employees to excel and grow - and allowing them to provide exceptional service
*Responsible for Business Operations including revenue goals, budget development and compliance, cash handling, point of sale system compliance
*Ensuring a safe environment for guests and employees through the use of the Ellis & Associates Comprehensive Risk Management Program (including training, inservice, audits - both internal and 3rd party)
*Responds to all guest inquiries / concerns to ensure positive resolutions
*Ability to clearly define and lead with a vision that is consistent with the Splash Kingdom mission and get team buy in to allow for successful Waterpark operation.
Must be:
*At least 18 years old
*Extremely organized
*Highly proficient in Microsoft Office / Point of Sales Software
*Ellis & Associates Instructor License (ability to obtain certification)
*AFO/CPO License (ability to obtain certification)
*Positive, self-starter / self-motivated
*Excellent communication skills
*Have the ability to successfully complete a background check
*Willingness to work long hours during the Waterpark Season - including nights, weekends, and holidays (Memorial Day to Labor Day)
5+ years in Waterpark / Theme Park / Hospitality Operations Manager prior experience, education, and/or combination of both is desired. Please be sure to attach a resume with all relevant experience and best contact email/phone number to set up an interview.
Splash Kingdom is an exciting work environment with endless potential to the right candidate. Benefits include: competitive salary, paid vacation, sick/personal days, medical/dental insurance, company paid life insurance benefit, off season flexible scheduling.
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Job Location
Job Location
This job is located in the Canton, Texas, 75103, United States region.