Fire Alarm Sales Estimator at Allied Fire Protection – Nashville, Tennessee

FIRE ALARM SALES ESTIMATOR

JOB DESCRIPTION

Position Summary

Under the direction of the Fire Alarm Estimations Manager, the Fire Alarm Estimator will primarily support the Construction Department with estimating and sales, which includes: sales pipeline development and maintenance, internal and external communication, bid and scope clarification, providing a proposal, and sales bookings.

Job Responsibilities include but are not limited to:

• Meet with potential clients on a regular basis, both in office and at project walks
• Exhibit a continued commitment in pursuit of new customers by scheduling sales calls, following up on leads and utilizing market strategies
• Receives and reviews requests for proposals or invitations to bid directly from customers, bid boards, or other means
• Generates sales or opportunities through customer outreach or other means
• Records, updates, and monitors quotes via company policies, bid logs, and CRM, as appropriate (Salesforce)
• Estimates, quotes, and provides a proposal in a timely manner and ahead of bid deadlines when possible
• Utilizes the most updated estimator workbook or estimating tool when preparing quote
• Provides a layout of alarm system/components via company procedures, which may involve a paper or digital layout
• Reviews and seeks approvals on estimates exceeding value or scope of work thresholds as required
• Conducts peer reviews on proposals as required
• Identifies and qualifies scope per bid documents, job walks, or local requirements
• Provides exclusions on proposals as appropriate
• Communicate quotes or proposals directly with customer via phone and/or email
• Documents conversations and activity per company procedures
• Coordinates multiple scopes to produce one proposal to customer when appropriate
• Updates and monitors the Bid Log for all projects
• Receives signed quotes, NTP or contracts for proposed work, updates Bid Log, and submits for processing per company procedures
• Coordinates work schedules and resources with Remodel Department, as needed
• Participate in corporate meetings, quarterly sales meetings, and company events
• Conduct job site surveys to ensure the accuracy of the estimate, as needed
• Prepares assigned reports needed for invoicing (Customer set up sheet)
• Promotes a positive ongoing relationship with customers and end users
• Demonstrates effective communication skills when interacting with all internal and external customers
• Other duties as assigned

Knowledge:

• High School diploma or GED required
• Higher education degree or equivalent work experience preferred
• Familiarity with technical references and codes

Work Experience:

• 3+ Years of fire alarm sales experience required
• Other sales experience is a plus
• Fire Alarm design experience is preferred

Work Expectations:

• Believe In, Live, and Support Our Mission Statement and Core Values Daily

Mission Statement: Continually setting the standard of excellence in fire and life safety

Values:

• Safety First
• Integrity
• Customer Focused
• Humility
• Ownership
• Teamwork
• Ensure Safe Driving of Company Vehicle or Personal Vehicle
• Complete weekly Bid Logs to track monthly Close Ratios and total Bids Won (i.e. 10- 15%, 1.5M)
• Provide estimate and required budget details for all jobs bid
• Provide detailed Scope Sheets for all jobs bid
• Pursue Bid Tabs for all estimates that are not awarded
• Maintain a Global Customer View for opportunities to expand leads and relationships across product lines and customer portfolio
• Maintain an Account Ownership mindset to ensure Customer Satisfaction and Customer Retention
• Ensure Customer Satisfaction and respond to Customer Satisfaction Survey feedback improvement opportunities
• Review Notices and Liens reports, contact customers as needed, and respond to Accounting team with updates
• Submit Expense Reports timely; ensure expenses are targeted and approved in advance
• Actively Participate in required Weekly/Monthly/Quarterly team meetings

Skills and Competencies:

• Excellent verbal, written and presentation skills
• Detail-oriented with excellent organization skills
• Proficient in Microsoft Office Products, Salesforce
• Must have valid driver's license and be able to complete a drug test and background check

Physical Requirements:

• 75% office setting
• 25% driving