Traveling Front Administration at Star Sleep, LLC – Frisco, Texas

About Star Sleep & Wellness…

For our patients, we are a sleep medicine office that treats multiple sleep disorders and strives to provide a medical experience that is unlike most others. We believe in building relationships with our patients to set them up for excellent lifetime care. As a team, we are culture-driven and future-focused. There are new developments in dental sleep medicine all the time and we are often at the head of the pack. See more about our team and our office at our website: www.StarSleepWellness.com

About the job…

Star Sleep & Wellness is growing! We are looking for an Administrative Assistant to support the team with on-site coverage for front desk roles within our offices in DFW. As an Administrative Assistant, you are the first impression for our patients. We prioritize a friendly demeanor and excellent customer service to ensure every patient has a positive first impression and experience. Medical experience isn't required; we prioritize excellent customer service, attention to detail, and a passion for learning new technology.

Key Responsibilities Include:

• Greet and check in patients, ensuring all required documentation is collected.
• Prepare patient charts and collaborate closely with the clinical team.
• Assist the Advocacy cost team by verifying insurance for oral appliance shipments.
• Manage deliveries, maintain spreadsheet tracking, and oversee case movement across DFW locations.
• Execute time-sensitive administrative duties as needed.

Qualifications

• Bilingual (Spanish/English) preferred but not required.
• Proven background in front-desk or administrative support—ideally in high-volume or multi-location environments.
• Reliable transportation and the flexibility to travel between DFW sites based on operational needs.
• Strong attention to detail, excellent customer service, and a passion for learning new software.

About you…

Regardless of position in the organization, these are the core values we look for:

• Value Reputation: Our name is everything! Every small action matters, so we expect you to be mindful of the big picture in everything you say or do. You’ll be an ambassador for the practice’s reputation.
• Adaptable to Change: We’re always evolving and forward-thinking. You approach challenges with a positive attitude, are open to learning, and are willing to break old habits to improve.
• Driven and Goal-Oriented: You are motivated by purpose, remain focused on personal and team goals, and thrive on achieving success, both individually and collectively.
• Do Whatever It Takes: You go the extra mile to support your team and make it happen for our patients. We value collaboration and the willingness to “do whatever it takes.”
• Do What You Say You understand that trust is built on consistency. You honor your commitments and always follow through, even when it’s challenging.

Ultimately, the most important thing we look for in team members is a desire to provide an amazing patient experience, and to learn and grow with us, regardless of prior experience.

Is this you?

Please apply! We would love to hear from you.

PS- We have anyone moving on to the interviewing stage complete a Berke assessment, found here. We encourage you to do that now if you'd like!

https://StarSleep.asmt.io/X447CK9FA/StarSleep

Due to high patient call volumes and clinic traffic, please do not call the office or stop by to check on the status of your application. No need to worry, we pride ourselves with prompt responses to applicants that have experience that aligns with our company needs.