Front Desk/Night Auditor at Next Generation Staffing – Detroit, Michigan

Night Auditor Job Responsibilities:
Welcome guests in a warm and friendly manner overnight.
Ascertains guests’ lodging, purchasing needs.
Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.
Registers guests and manages the rooming chart.
Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers.
Verifies credit acceptance by reviewing and recording driver’s license number; and operating credit card authorization systems.
Balances cash drawer by counting cash at beginning and end of work shift.
Reconciles nightly finances and reports.
Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
Provides pre-arrival support for guests arriving on packages.
Facilitates correspondence with guests.
Knows all essential aspects of our resort or hotel operations.
Acts as the site liaison for the services and sales center.
Works collaboratively with any resort associates and resources.
Make sure to include information about your working hours and benefits in this location. You can create interest and encourage job seekers to keep reading by describing the expected working conditions or requirements such as flexible schedules, weekend work, and overtime opportunities. And don’t forget to highlight any special benefits that you offer such as uniforms, free food and beverages during shifts, and employee discounts.

Night Auditor Qualifications / Skills:
Customer Service
Verbal Communication
Teamwork
Energy Level
Resolving Conflict
Thoroughness
Professionalism