Manager of First Impressions at Leland Management, Inc – Orlando, Florida

Leland Management is seeking a Manager of First Impressions. Join our team to learn why the Orlando Business Journal has named us one of Central Florida’s Best Places to Work for 15 consecutive years! The position is full-time with competitive pay and excellent benefits.

General Summary:

The Manager of First Impressions manages the front desk operations, greeting visitors, answering calls, scheduling appointments, and handling administrative tasks. They ensure efficient communication and provide excellent customer service, maintaining a professional and welcoming environment. Proficiency in multitasking and organizational skills is essential for success in this role.

Primary Responsibilities/Essential Job Functions:

· Greeting and welcome visitors in person or over the phone.

· Answer direct phone calls, taking messages when necessary.

· Maintain employee and department directories direct visitors.

· Manage and issue visitor badges, ensuring security protocols are followed.

· Keep the reception area clean and organized, adhering to company policies.

· Handle administrative tasks such as faxing, copying, mailing, and filing.

· Distribute incoming and outgoing UPS/FedEx packages.

· Maintain and update hard copy and electronic filing systems.

· Generate and format letters and other documents as needed.

· Input data into the system to maintain accurate and up-to-date records.

Requirements:

• At least 3 years of related work experience
• Bilingualism is an asset.
• Strong written and verbal communication skills.
• Ability to work both independently and as part of a team.
• Fast and accurate typing skills.
• Proficient in Microsoft Office, including Outlook.
• Familiarity with general office equipment and telephone etiquette.
• Willingness to collaborate and work cooperatively with others.
• Capable of meeting tight deadlines.