Claims Manager (Remote from US) at Jobgether – United States

Claims Manager (Remote from US)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Claims Manager in the United States.This role is responsible for leading and developing a team of Disability Claim Analysts while ensuring operational excellence across claims processes. You will manage workflow, metrics, and financial accountability, while providing guidance on complex claims and coordinating with multiple internal departments. The position requires a hands-on leader who can drive strategic initiatives, improve operational efficiency, and support the growth and retention of profitable business. You will influence team performance, foster continuous improvement, and ensure claims operations align with broader organizational objectives. This role offers the opportunity to make a meaningful impact in a fast-paced and collaborative environment while shaping the future of claims management.Accountabilities:

• Develop and implement strategic and operational plans to achieve organizational objectives
• Assign and monitor claims for a team of 1015 employees, resolving escalated cases promptly
• Lead continuous operational improvement through identification, planning, and execution
• Manage staff performance, including hiring, training, coaching, mentoring, and rewards administration
• Collaborate with other managers and departments to align with strategic goals and ensure operational effectiveness
• Monitor business developments and act as a change agent to drive progress
• Participate in committees or task groups focused on improving business practices, reducing costs, and enhancing customer acquisition and retention

Requirements:

• Bachelors degree or equivalent
• 6+ years of related experience in claims or operations, with 3+ years in a leadership role
• Strong knowledge of claims products, business processes, and decision-making practices
• Excellent oral and written communication, problem-solving, analytical, and organizational skills
• High level of accuracy, confidentiality, and attention to detail
• Proficiency in Microsoft Office applications, including Excel and Outlook

Benefits:

• Competitive salary range: $81,900$147,600/year
• Opportunity to participate in bonus or incentive programs depending on role and performance
• Flexible Time Off (FTO) policy for salaried employees
• Pension plan eligibility
• Work environment options: in-office, hybrid, or remote (based on location and leadership alignment)
• Comprehensive support for professional development and well-being

Why Apply Through Jobgether?We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.We appreciate your interest and wish you the best! Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1