Product Manager at Miller Edge Inc – West Grove, Pennsylvania

Miller Edge, Inc. is seeking an experienced tangible goods Product Manager to own the vision, strategy, and end-to-end lifecycle of our market leading industrial B2B safety products. This role combines technical understanding, customer/market insight and strong departmental collaboration to deliver best-in-class solutions. The right candidate will have exceptional organizational skills and be able manage multiple initiatives while driving on-time completion of projects.

Key Responsibilities

Product Strategy & Planning

• Develop and maintain a comprehensive product roadmap aligned with company objectives.
• Define product vision and positioning for safety sensing solutions (e.g., sensing edges, photo optics, mats).
• Analyze market trends, competitor offerings, and emerging technologies to identify opportunities.
• Prepare business cases for new products, including ROI and cost-benefit analysis.
• Gather and interpret feedback from distributors, installers, OEM partners, and end-users.

Product Development & Lifecycle Management

• Lead cross-functional teams through the full development cycle: concept, design, prototyping, testing, and launch.
• Collaborate with Sales and Marketing to create go-to-market strategies, pricing models, and promotional campaigns.
• Create detailed product specifications and work closely with Engineering to ensure technical feasibility.
• Manage product lifecycle, including updates, enhancements, and end-of-life planning.

Compliance & Quality Assurance

• Work with regulatory bodies and internal teams to ensure compliance with industry standards.
• Oversee product testing and certification processes.
• Partner with the Quality team to implement quality control measures and resolve product-related issues promptly.

Financial & Performance Management

• Develop pricing strategies and monitor product profitability.
• Track product performance metrics such as sales, margins, and customer satisfaction; report findings to leadership.
• Prepare annual product budgets and forecasts.

Innovation & Continuous Improvement

• Identify opportunities for new product development and enhancements to existing lines.
• Stay informed about advancements in automation, IoT, and emerging technologies.
• Lead initiatives focused on cost reduction, improved functionality, and enhanced user experience.

Documentation & Communication

• Maintain accurate product documentation, including technical specifications, manuals, and compliance certificates.
• Communicate product updates to internal teams and external partners.
• Prepare presentations for leadership, trade shows, and customer meetings.

Training & Support

• Conduct product training for internal teams and external partners.
• Provide technical support and troubleshooting for complex product issues.

Industry Events & Trade Shows

• Represent Miller Edge at trade shows, conferences, and industry events.
• Coordinate booth setup, product displays, and marketing materials with the Marketing team.
• Network with distributors, partners, and industry professionals to strengthen relationships and uncover new opportunities.
• Deliver product demonstrations and presentations.
• Collect and report attendee feedback to support product strategy and development.

Qualifications

• Bachelor’s degree in engineering, Business, or related field.
• 3–5 years of product management experience, ideally within industrial or safety products.
• Experience in the garage door and/or gate industry is a strong asset.
• Familiarity with electromechanical systems and manufacturing processes.
• Proficiency in Microsoft Office, ERP systems (Epicor or similar), and project management software.
• Strong organizational, communication, strategic planning, market analysis, leadership, and problem-solving skills.
• Customer-focused mindset with the ability to manage diverse stakeholder expectations.
• Ability to travel 2–3 times per quarter.

What We Offer

• Competitive pay
• Health, dental, and vision benefits
• Paid time off and holidays
• Opportunities for career growth
• A supportive, team-oriented manufacturing environment