Sales Business Development Center Associate (BDC) at Crowley Car Company – El Cajon, California

Lexus El Cajon is seeking an Automotive Business Development Associate to join our team. The BDC Associate is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales department.

You will find that you are given the knowledge and tools necessary to succeed. We offer you a challenging career where you will have the opportunity to grow professionally.

Schedule: Two days off per week. Weekends are required. Shifts will be 9am - 6pm or 10am - 7pm.

What are the day-to-day responsibilities?

• Receiving inbound sales phone calls and Internet leads
• Identifying the client's needs and scheduling appointments
• Placing outbound phone calls to potential leads
• Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration.
• Contacting clients prior to appointment date to confirm appointment
• Following up post visit to ensure customer satisfaction
• Maintaining current knowledge of all promotions and inventory
• Attending Sales meetings
• Consistently meeting/exceeding goals which correspond to the objectives of the dealership

What are the requirements for this job?

• Must have an active Salesperson License with the DMV.
• Previous automotive sales experience or relevant sales experience is required.
• High level of professionalism
• Excellent oral, written and positive interpersonal communication skills
• Strong customer service, sales, or telemarketing background
• Ability to work well under pressure
• Computer literacy – developing proficiency with all features of the BDC CRM software
• Strong organizational and follow-up skills
• Ability to read and comprehend instructions and information
• Excellent problem-solving skills
• Call center experience is a plus, but not necessary.
• Valid Driver's License and ability to maintain insurability
• High school diploma or equivalent

Compensation: $19.50 to $40.00 depending on experience

Lexus El Cajon offers a full comprehensive benefit package including Medical and Dental Insurance, Life Insurance, a 401K plan, Flexible Spending Accounts, advancement opportunities and much more!

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.