Spanish Speaking School Attendance Specialist at Service Access & Management, Inc. – Reading, Pennsylvania

Advancing School Attendance Specialist – School Attendance

Start your career, shift your path, or grow your impact with SAM

Who We Are
At Service Access & Management, Inc. (SAM), we believe everyone deserves the opportunity to live their best life; and our team is here to make that possible. With over 900 professionals across Pennsylvania and New Jersey, we provide high-quality services that empower individuals and strengthen communities. Rooted in service, integrity, and respect, SAM is a place where individuals served and colleagues come first.

About the Advancing School Attendance Specialist Role
As an Advancing School Attendance Specialist within our School Attendance team, you'll play a vital role in supporting students and families in Berks County by helping remove barriers to consistent school attendance. This position is ideal for someone who is bilingual, collaborative, and confident navigating both educational and social service systems.

Starting Rate: $20.9615/hour, based on experience and qualifications

Advancing School Attendance Specialist Core Responsibilities

• Request and complete service authorizations
• Verify MA status and insurance eligibility
• Develop and maintain individualized service plans
• Document all services and contacts accurately and timely
• Provide support to individuals and their families to address attendance barriers
• Offer crisis intervention and resource referrals as needed
• Provide testimony in court proceedings when required
• Collaborate with SAM teams and external agencies

What You Bring

• Bachelor's degree in Social Work or a related field from an accredited college or university
• Preferred: At least two years of postgraduate experience in child welfare, truancy, or case management
• Bilingual/Bicultural – fluent in English and Spanish
• Ability to work independently while managing documentation and timelines
• Commitment to confidentiality, cultural humility, and ethical practice
• A valid driver’s license and reliable transportation

Who Thrives in This Role
We’ve found that people who are:

• Adaptable
• Responsive
• Empathetic
• Strong communicators who value teamwork

…tend to thrive in this role. Whether you’re just starting out or building on prior experience, we have a place for you.

Employee Benefits
Team members in this role are eligible for SAM’s comprehensive Total Rewards benefits package, which includes:

• No monthly premium for employee-only health insurance
• Single-stream PTO (36 days) + 11 paid holidays
• Employer matching 401k – up to 5%
• Recognition and wellness initiatives and rewards

In addition, all team members have access to tuition discounts, professional development, supportive supervision, and career growth opportunities.

Location & Schedule
This position is based in Berks County, PA. Work is primarily community-based.
Office hours are Monday through Friday, 8:00 AM to 4:30 PM.

We welcome candidates of all backgrounds and are committed to building a diverse and inclusive team.