Installation/Service - ELEV I Installation Technician at Lifeway Mobility Holdings LLC – Arlington Heights, Illinois

Primary function:

Responsible for managing equipment installation and home modification projects; from sale to invoicing. This includes coordination of vendor and contractor schedules, working with local municipalities, and negotiating strategic pricing with vendors and subcontractors, to ensure each project is profitable.

Essential functions:

• Strategically plan and create project schedules and resources to ensure all projects are executed on-time and within budget according to the approved project proposal. Typical project time frames can be from 2 days to several months.

• Establish and coordinate external vendor schedules including job-site surveys, manufacturing, and transportation to ensure on-time project completion.

• Negotiate strategic pricing initiatives with external vendors and contractors to ensure every project meets profitability targets.

• Work with local municipalities to apply for and procure required permits.

• Troubleshoots any project issues by identifying the root cause and implementing corrective actions to ensure on-time delivery of the project to our customers

• Attend and actively participate in scheduled project meetings; Proactively communicating all concerns that impact the projects and offer viable solutions to customer issues.

• Prioritize and execute project task to provide smooth flow of progress throughout the project until on-time completion.

• Utilize effective communication to develop strong relationships with other members of the team and management as necessary.

• Manage documentation and billing within the ERP system, such as purchase orders, change orders, and close out documents

• Create and maintain positive relationships with external partners including vendors and subcontractors always treating them fairly and professionally in all interactions.

• Communicate frequently and honestly with the customer, internal team, subcontractor, vendors and material suppliers

• Provide monthly forecasts to management and participate in forecast/budget meetings as required.

• Proactively manage changes in project scope utilizing problem solving techniques to identify potential issues and devise contingency plans as required.

• Perform special projects and completes all other duties as required including but not limited to visiting project sites to evaluate progress

• Perform any other duties assigned

Supervisory Responsibilities:

• While no direct line supervisor responsibilities, must be able to assess new and existing team member skills and performance, and share feedback with those team members and with their supervisors.

Required Education, Experience, and Skills:

• College Degree (Bachelors Preferred, Associates and work experience accepted)

• 2 plus years’ experience in a similar role and similar industry

• Construction experience preferred

• Highly organized and able to multitask

• Strong attention to detail and problem-solving skills

• Excellent oral and written communication skills

• Able to work both independently and as part of a team

• Proficiency utilizing Microsoft Office, email and internet

• Strong interpersonal skills and ability to effectively communicate with teams across the entire organization

• Excellent leadership and decision-making skills

Physical Requirements and Working Conditions:

• Working conditions are normal for an office environment. Must be able to operate computer for most of workday with appropriate rest periods.

• Able to travel to job sites as needed.