Routing Scheduler at LOLLYTOGS LTD – Browns Summit, North Carolina

The Routing Scheduler is responsible for planning, executing, and monitoring outbound routing activities to ensure customer orders are shipped accurately, on time, and in the most cost-effective manner. This role partners closely with Operations, Shipping, and Transportation to support efficient dock flow, optimize carrier utilization, and meet service and financial expectations.

The Routing Coordinator plays a key role in protecting customer commitments while supporting LT’s goals for efficiency, cost control, and operational excellence.

Key Responsibilities

Routing & Scheduling Execution

• Create, update, and manage daily shipment routes based on volume, service requirements, and carrier availability.
• Ensure orders are routed accurately and released in a timely manner to support dock flow and shipping schedules.
• Monitor routing progress throughout the shift and adjust as needed to respond to volume changes or operational constraints.

Financial & Cost Awareness

• Support cost-effective routing decisions by maximizing trailer utilization and minimizing unnecessary freight expense.
• Partner with leadership to align routing decisions with transportation budgets and cost per unit goals.
• Identify and escalate routing issues that may impact cost, service, or customer commitments.

Cross-Functional Collaboration

• Work closely with Shipping, Operations, and Scheduling to align routing plans with labor, capacity, and dock availability.
• Communicate changes, priorities, or risks clearly to internal partners to ensure smooth execution.
• Support collaboration with carriers and transportation partners as needed.

Accuracy, Compliance & Quality

• Ensure routing is completed in compliance with customer requirements, carrier guidelines, and internal SOPs.
• Maintain accurate routing documentation and system updates.
• Assist in identifying process gaps or recurring issues and support continuous improvement efforts.

LT Values Alignment

• Demonstrate ownership, accountability, and attention to detail in all routing activities.
• Support a team-first mindset and professional communication across departments.
• Act with integrity and consistency while supporting customer and business priorities.

Qualifications

• Strong organizational and time-management skills.
• High attention to detail and ability to manage multiple priorities.
• Effective written and verbal communication skills.
• Ability to work in a fast-paced, deadline-driven environment.
• Basic computer proficiency and ability to learn routing and transportation systems.

Preferred Experience

• Experience in routing, transportation coordination, shipping, or warehouse operations.
• Familiarity with carrier scheduling, dock operations, or outbound logistics.
• Experience working with WMS, TMS, or internal routing tools preferred.

Work Environment

• Office and warehouse environment with frequent interaction with operational teams.
• May require schedule flexibility during peak periods or high-volume days.

Success in This Role Looks Like

• Orders are routed accurately and on time with minimal rework or delays.
• Strong alignment with Shipping and Operations resulting in efficient dock flow.
• Cost-conscious routing decisions that support service and financial goals.
• Clear, professional communication and strong cross-functional relationships.