ReStore Associate at Flower City Habitat for Humanity Office – Rochester, New York

Reports to: ReStore Manager

About the Role
The ReStore Associate supports daily store operations, helping shoppers, donors, and volunteers. This includes assisting customers, processing and moving merchandise, organizing donations, and supporting volunteers. Associates also drive ReStore trucks to pick up donations, load/unload items, and serve as ambassadors of Habitat for Humanity's mission to build homes, communities, and hope!

Key Responsibilities

• Deliver excellent customer service to shoppers and donors
• Drive donation truck
• Load/unload both large and small donations safely
• Screen donations, thank donors, complete paperwork
• Receive, price, and organize donated items
• Maintain clean, safe, and inviting store and warehouse spaces
• Operate the cash register as needed
• Lead and support volunteers

Work Environment
Retail store, warehouse, and on-the-road (in all weather). Noise and physical activity are frequent.

Benefits
We offer a supportive and competitive benefits package for full-time employees, including medical, dental, vision, life and disability coverage, a 401(k) with company match, paid family leave, paid time off (PTO), volunteer time off (VTO), and 12 paid holidays.

This job description in no way implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job related instructions and to perform any other job related duties requested by any person authorized to give instructions or assignments.

• Valid NYS Driver’s License and insurable driving record, require
• Ability to lift 50 lbs regularly, heavier with assistance
• Retail and customer service experience preferred
• Ability to communicate effectively in English, multilingual is a plus
• Comfortable standing, bending, and moving throughout the day
• High school diploma or equivalent required