Admissions Coordinator (Full Time) at Williamsburg Landing – Williamsburg, Virginia

JOB SUMMARY

The Admissions Coordinator is responsible for the ongoing referral and admission activity for the Health & Rehabilitation Center (HRC), under the direction and supervision of the Healthcare Administrator.

ESSENTIAL JOB FUNCTIONS

• Communicates daily with discharge planners/case managers with the goal of exceeding facility budgeted census
• Sends out a daily census update email to the appropriate Williamsburg Landing employees every weekday morning
• Manages and maintains facility census activity as budgeted; collaborates with Independent Living, Adult Day Care, Memory Support and Assisted Living staff for potential WLHRC admissions, visiting potential referrals in the hospital or the home setting when necessary
• Tracks monthly and quarterly admission data including total admission and discharge and volume from specific referral sources to be submitted and reviewed by the QAPI committee
• Manages the Team Census Spreadsheet in the Google Drive
• Sends out admission notifications via email to the appropriate Williamsburg Landing employees
• Communicates with the resident’s representative party, resident and/or case manager to confirm discharge plans after rehabilitation stay and provides them with key facility personnel’s contact information upon admission
• Conducts tours for prospective admissions
• Verifies that a bed hold was offered to a resident when appropriate and if not, coordinates that discussion
• Inputs/Updates resident data contact information for new skilled admissions, long term care admissions or permanent transfers into WeCare Connect portal and completes the inpatient satisfaction surveys with the residents
• Reviews medical information to determine admissions eligibility, consulting with the Director of Nursing when necessary; inputs pre-admission information into the facility EMR
• Verifies benefit eligibility and insurance information and performs medication cost analysis prior to accepting an admission
• Obtains prior authorization for Medicare Advantage and other managed care admissions; provides updates as appropriate to the Medicare Advantage or managed care plans throughout the admissions stay to include prior authorizations for Medicare Advantage Part B therapy services
• Trains the Social Services/Discharge Planner on admissions competencies to provide back-up admissions support and provides training for nursing staff to ensure an effective, resident-centered admissions process
• Coordinates discharges and other essential functions in the absence of the Social Services/Discharge Coordinator
• Supports the initiatives of the marketing team by conducting regular meetings, assisting with the development of marketing materials, and providing budget development input
• Ensures rooms are ready for admission and coordinates requested room changes to ensure resident satisfaction
• Tracks dashboard for admissions, discharges, and re-hospitalizations; attends the daily morning meeting and participates in various committees as requested
• Completes the new admission contracts within 48 hours of admission
• Adds new admissions into the McKesson Orbits portal
• Performs other duties as assigned

QUALIFICATIONS

Bachelor’s degree in related field and relevant experience in post-acute care admissions and current knowledge of Medicare and managed care regulations is preferred

KNOWLEDGE SKILLS AND ABILITIES

Utilizes equipment and supplies in a safe manner to perform duties in accordance with accepted methods and techniques necessary in providing optimal care; assists licensed staff as needed; able to regularly and safely lift a minimum of 35 pounds; able to stand and walk for long periods of time; shows initiative and good judgment

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