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General Manager at Lyon Management Co., INC. – Eastman, Georgia

Lyon Management Co., INC.
Eastman, Georgia, 31023, United States
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About This Position

A Kentucky Fried Chicken (KFC) Restaurant General Manager is responsible for the overall operations and performance of a KFC restaurant, ensuring it operates efficiently and meets company standards. This includes managing staff, overseeing daily operations, maintaining quality standards, and achieving financial goals.
Here's a more detailed breakdown of the key responsibilities:
Leadership and Management:
  • Leading the restaurant team to achieve goals and objectives.
  • Motivating and coaching team members, including training and development.
  • Maintaining a positive and supportive work environment.
  • Ensuring adherence to company policies and procedures.
Operations and Quality:
  • Managing daily restaurant operations, including front-of-house and back-of-house areas.
  • Ensuring food quality and safety standards are met.
  • Maintaining a clean and well-maintained restaurant environment.
  • Managing inventory and ordering supplies.
  • Ensuring Brand standards and systems are executed.
Financial Management:
Meeting restaurant financial and strategic objectives, Managing cash handling and reconciliation, Monitoring financial controls and initiating corrective actions, and Managing costs and labor budgets.
Customer Service:
  • Providing exceptional customer service and ensuring guest satisfaction.
  • Addressing customer issues and concerns promptly and effectively.
  • Leading friendly and efficient interactions with guests.
  • Creating a positive guest experience.
People Development:
  • Recruiting, hiring, training, and retaining team members.
  • Evaluating team member performance and providing feedback.
  • Developing team members' skills and capabilities.
Other Responsibilities:
  • Ensuring adherence to health, safety, and security codes.
  • Maintaining a safe and secure work environment.
  • Communicating effectively with staff and management.
  • Managing team schedules and absences.
  • Ensuring compliance with government regulations.

Job Location

Eastman, Georgia, 31023, United States
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Job Location

This job is located in the Eastman, Georgia, 31023, United States region.

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