Community Banking Supervisor - Traditions Bank at ACNB BANK – York, Pennsylvania

Position Title: Community Banking Supervisor (also known as Head Teller, Teller Supervisor, or Branch Operations Specialist)

Are you ready to lead and empower a dynamic banking team while ensuring operational excellence?

Join our team at Traditions Bank, a division of ACNB, as a Community Banking Supervisor at our White Street Office, in York, PA, and be a driving force behind creating exceptional customer experiences, achieving office goals, and fostering a collaborative, customer-oriented culture. We're looking for a seasoned professional with banking experience and strong leadership skills.

What We’re Looking For:

• Banking Experience: Minimum of 2 years as a Community Banking Associate (teller) or a comparable position with demonstrated understanding of operational banking functions.
• Skills & Qualifications: Strong leadership and management skills, attention to detail, proficiency in Microsoft Office programs, and effective communication.
• Education: High school diploma or equivalent required.
• Physical Ability: Capacity to lift and move currency/coin (up to 50 lbs.).

What You'll Do:

• Team Leadership: Effectively supervise, coach, and mentor the Community Banking Associate team to achieve performance expectations, uphold standards, and foster an atmosphere of teamwork and communication.
• Customer Satisfaction: Ensure consistent delivery of high-quality customer service experiences and resolve inquiries and service deficiencies promptly and accurately.
• Operational Efficiency: Maintain precision in balancing and managing vault, office currency, and coin levels, while ensuring adherence to controls, audit requirements, and regulatory compliance.
• Sales & Referrals: Facilitate office-wide success by guiding the team to identify sales opportunities and make referrals to other departments or services.
• Risk Management: Mitigate risks by ensuring strict compliance with policies, procedures, and security protocols to protect the bank and customers.

Benefits:

• Benefits package including Health (starts on 1st of month after start date), Dental, and Vision Insurance;
• 401K with up to 4% employer match;
• Generous PTO package plus eleven (12) Bank paid holidays;
• Career growth and ongoing training and development opportunities;
• Team-based work environment; and
• Employee recognition & service awards.

Why Join Us?

Be part of an environment where your leadership skills and banking expertise drive success for your team, customers, and community. We foster growth, collaboration, and innovation, ensuring you thrive both personally and professionally.

Apply Now! Our Careers page will help you find the job you've been looking for: https://www.acnb.com/careers-employment

Location: 2170 White Street, York, PA 17404 (West End)

ACNB Bank is an Equal Opportunity Employer.