Credit Officer at Megaport – Brisbane, California
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About This Position
At Megaport, our Finance team plays a key role in supporting a fast-growing global business — and right now, we’re looking for an experienced Credit Officer to join our high-performing Accounts Receivable function.
Due to internal movement, this opportunity will see you take ownership of a customer ledger segment and work closely with both internal and external stakeholders to manage overdue accounts, resolve issues efficiently, and provide outstanding service. You’ll be joining a collaborative global team, supported by an experienced Team Lead, where your input is valued and your ideas can help shape our processes.
If you’re someone who enjoys balancing attention to detail with strong relationship management, and you’re comfortable in a fast-paced, ever-evolving environment — we’d love to hear from you.
We’re a global tech company with a strong Finance team that values precision, initiative, and collaboration. You’ll work in a dynamic, supportive environment where your expertise will make a real impact, and where growth and learning are part of the journey.
Managing a portfolio of customer accounts and following up on overdue balances.
Investigating and resolving billing queries in collaboration with internal teams and customers.
Reconciling accounts and ensuring accuracy across receivables.
Applying and improving existing collection processes.
Building strong relationships with stakeholders across Finance, Customer Support, and Sales.
Assisting with daily operations such as bank receipting, bill runs, and general finance tasks
5+ years experience in credit, collections, or accounts receivable
Strong communication and stakeholder management skills
ERP Experience, particularly Microsoft Dynamics is an advantage
Proven experience resolving issues and maintaining accurate records
Comfortable working across time zones with global teams
Experience in a multi-currency environment preferred
Intermediate Excel Skills
Flexible working environments
Birthday Leave, 12 weeks parental leave, and 5 days of study leave
Free, barista-made coffee
Creative, fun, and contemporary workspaces
Motivated team of industry experts and plenty of learning opportunities
Celebrated success with internal awards programs
Health and wellness program
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