Lead DevOps Engineer at Gabb Wireless – Lehi, Utah

ABOUT THE ROLE

Gabb is seeking a hands-on DevOps leader to help scale and operate our infrastructure. This is a player/coach role where you’ll spend most of your time building, improving, and supporting our platform while leading a small team of engineers. We’re looking for someone who can quickly assess our environment and drive practical improvements.

You will own infrastructure reliability, CI/CD, observability, incident response, and cost management. This role is deeply hands-on and includes participating in on-call and actively debugging production issues. You’ll also help guide a small DevOps team and improve how we operate day-to-day.

You’ll partner closely with engineering and product teams to support business needs, focusing on execution, reliability, and continuous improvement — not a purely strategic or management role.

INFRASTRUCTURE & RELIABILITY

• Own infrastructure reliability and uptime across all environments — development, staging, and production

• Design and implement scalable, resilient systems on AWS that support continued customer and device growth

• Manage multi-regional or highly available infrastructure with clear SLAs, failover patterns, and capacity planning

• Identify and remediate security risks in infrastructure and deployment pipelines in partnership with engineering and security teams

• Build and maintain CI/CD systems and GitOps workflows that enable product teams to deploy with speed and confidence

• Improve developer tooling, deployment pipelines, and environment management to reduce operational burden on product engineering teams

• Manage Kubernetes and containerized workloads; drive infrastructure-as-code practices using Terraform, Helm, and related tooling

• Build and enhance observability practices — monitoring, logging, tracing, and alerting — that provide clear visibility into system health, performance, and risk

• Establish and lead incident response practices including on-call structures, root cause analysis, and post-incident improvement processes

• Provide leadership with regular reporting and dashboards on infrastructure health, performance trends, and cost

• Define and execute the infrastructure and platform roadmap aligned with company growth and product needs

• Establish operational processes, runbooks, and documentation that increase reliability, consistency, and knowledge transfer across the team

• Drive infrastructure cost management — build visibility into cloud spend, identify waste, and align resource usage with business goals

• Support new product initiatives with scalable platform solutions, ensuring DevOps considerations are embedded early in architecture decisions

• Lead, mentor, and grow a high-performing DevOps team — foster a culture of ownership, collaboration, and operational excellence

• Set team direction, define roles and responsibilities, and build clear accountability structures

• Collaborate with engineering, product, and executive leadership to translate business needs into technical initiatives and priorities

EXPERIENCE & SKILLS

• 6+ years of experience in DevOps, SRE, or infrastructure engineering, with at least 2+ years leading teams

• Demonstrated track record of building or significantly maturing a DevOps function — not just operating within an established one

• Experience operating and scaling systems to millions of users or connected devices

• Strong experience with AWS and cloud-based infrastructure at production scale

• Experience with Kubernetes and containerized workloads in production environments

• Expertise in infrastructure as code (Terraform, Helm) and CI/CD pipeline design (GitOps workflows preferred)

• Strong command of observability practices: metrics, logging, tracing, and alerting systems

• Experience managing multi-regional or highly available production systems with defined SLAs

• Experience with infrastructure cost optimization — not just monitoring spend, but actively managing it

• A builder — you assess what exists, identify what’s working and what isn’t, and construct the systems and processes needed to operate at the next level

• A strong communicator who can translate infrastructure risk and technical trade-offs into business language for non-technical stakeholders

• Disciplined about process without being rigid — you build frameworks that create consistency while leaving room for the team to move fast

• Comfortable with ambiguity and ownership in a fast-moving environment where the infrastructure roadmap will evolve as the business grows

• Genuinely interested in Gabb’s mission and the responsibility that comes with building infrastructure for a product families depend on

WHY YOU’LL LOVE IT HERE

• Mission-driven company protecting kids and making a real difference for families

• Competitive compensation commensurate with experience

• Generous insurance coverage (up to 100% of premiums based on tenure)

• 401(k) with employer match

• Unlimited PTO and flexible scheduling where the role allows

• Stock options

• Pet insurance

• An energetic, collaborative culture — and the best coworkers around