Office Manager at White River Medical Center (Health System) – Batesville, Arkansas

Job Summary: The Office Manager is responsible for daily operations of the imaging department including, but not limited to secretarial/ clerical duties pertaining to the efficient record keeping of the department, as well as supervising Radiology Transporters and other related duties within the department as needed. The Radiology Office Manager works effectively with patients and physicians and maintains a cooperative relationship with interdepartmental personnel.

Job Duties:

Performs daily workload in a timely fashion to provide production of high-quality work.

Maintains and implements current skills, knowledge, policy, and procedure specific to radiology department.

Burns patient’s exam discs when needed and utilize Powershare to transfer exams electronically to other outside facilities. Uploads outside films into PACS system.

Follows HIPPA protocols regarding patient’s imaging records.

Fills out and updates radiology procedure board daily.

Coordinates the Radiologist on call and off schedule monthly.

Schedules and coordinates any biopsies request for the radiology department with the radiologists.

Coordinates all the incoming phone calls for the radiologists.

Utilizes Powerscribe to correct any verbiage issues on the Radiologists reports.

Maintains and organizes supplies for the file room, breakroom and radiologists while utilizing cost effectiveness.

Records patient refrigeration temperatures in mammography and nuclear medicine.

Willingly assist with procedures in any area of radiology when needed. Check with co-workers during downtime for need of assistance.

Runs and checks daily charges for all 8 departments and notifies leadership of any inaccurate charges.

Runs next available appointments for all Radiology departments daily.

Supervises the Radiology Transporters in addition to training and making monthly schedules. Coordinates appropriate workflow for the transporters within the 8 Radiology departments.

Turns in mail daily to the mail room from Radiology.

Works with Radiology department leads and Assistant Director of Radiology to evaluate cost savings to help the departments with supplies.

Maintains Radiology department meeting minutes and Radiology section meeting minutes.

Follows attendance and tardy policies.

Promotes positive relationships at the department level, discusses concerns with the supervisor and presents the department in a positive manner to other employees and staff.

Follows WRMC dress code and appearance policy.

Participates in required hospital and department in-services and meetings.

Follows safety and infection control policies.

Performs other duties as assigned by supervision.

Qualifications:

Education: High school graduate or equivalent. Preferred certificate or associate’s degree in office management.

Training and Experience: Preferred knowledge of medical terminology. Preferred previous supervisor/management experience.

Job Knowledge: Basic clerical and typing skills. Basic knowledge of Microsoft office, including word, excel, and PowerPoint.

Essentials:

Must be able to report to work fit for duty and free of any adverse effects of illegal drugs, medical marijuana, prescription medication, and/or alcohol.

Must be able to effectively communicate both orally and in writing with other individuals.

Physical Demands: Work generally does not involve occupational risk; however, failure to follow established procedures and safety practices could result in minor injury, e.g., minor cuts, bruises from falling on slippery floors or back injuries sustained while moving, lifting, or positioning patients, equipment or materials.