Veterinary Client Service Representative at Stone Ridge Veterinary Hospital – Rochester, New York
Stone Ridge Veterinary Hospital
Rochester, New York, 14603, United States
Posted on
Updated on
Job Function:Customer Service
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About This Position
Stone Ridge Veterinary Hospitalis in search of afull-timeVeterinary Client Service Representativeto join our growing team!
We offer an AMAZING benefits package- which includes paid time off, 401k, medical/dental/vision insurance, HSA and FSA available, parental leave, generous pet discounts, and more!
Our Ideal Candidate:
An upbeat, self-starter with a passion for providing excellent customer service.Our team is focused on providing a welcoming and educational environment for clients and pets. This experience starts when the client walks through our door and speaks with our Client Service Representatives.This full-time position would require 30-40 hours per week, including some weekends and Holidays.
An upbeat, self-starter with a passion for providing excellent customer service.Our team is focused on providing a welcoming and educational environment for clients and pets. This experience starts when the client walks through our door and speaks with our Client Service Representatives.This full-time position would require 30-40 hours per week, including some weekends and Holidays.
Job Duties:
- Communicating via phone, email, and in person with clients and actively listening to their concerns.
- Utilizing computer information system to accurately enter client/ patient information, update and maintain medical records.
- Processing client payments and invoices.
- Scheduling and confirming appointments with patients.
- Precisely dispensing pharmaceuticals as needed and calling in prescriptions to pharmacies.
- Other administrative duties as needed.
Job Requirements:
- High School Diploma or equivalent, AAS or higher preferred.
- At least 6 months of customer service experience.
- Veterinary hospital experience is preferred, however not required.
- Ability tolift upto 50 pounds, squatting, reach, standing, and walking throughout the day.
Compensation negotiable based on credentials and experience with a starting rate ranging from $15-17/hr. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.
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Job Location
Rochester, New York, 14603, United States
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