Counter Attendant in Bar Harbor, Maine at Summer Salt LLC

Job Summary

As a Picnic Counter Attendant, you help to set the tone for our guests' stay, by providing a welcoming experience and knowledge of menu and gift shop items. Counter Attendants, work in a fun fast paced environment, provide customers with exceptional service, take orders and recommend products.

Some Areas of Responsibility

• Engage with guests as they make food and beverage decisions.
• Stay up to date on menu offerings and specials.
• Complete counter orders including specialty coffee, desserts and ice cream.
• Enter orders, deliver food and beverages.
• Process payments and make change.
• Balance cash drawer and run daily reports.
• Create and nurture a fun, family-style work environment.
• Uphold our high sanitation and safety standards.
• Complete pre and post shift checklists.
• Follow scheduled shifts, break and lunch requirements.
• Effectively communicate with all departments.
• Other duties as assigned by leadership.

Success Factors:

• Ambassador of Joy: Embody and promote a culture of positivity and enthusiasm, ensuring that both guests and staff feel welcomed, valued, and inspired.
• Customer-Centric Focus: Understand and anticipate the needs of both internal and external guests, consistently exceeding expectations.
• Meticulous Attention to Detail: Deliver work that is precise, thorough, and up to the highest standards of luxury hospitality.
• Effective Communication: Provide clear, concise, and actionable information to ensure colleagues, guests, and stakeholders are well-informed.
• Ownership & Accountability: Take full responsibility for tasks, ensuring they are followed through to achieve the desired results.
• Foster Team Collaboration: Work collaboratively within teams, motivating others to sustain exceptional levels of performance.
• Build Strong Relationships: Establish trust and foster cooperation with colleagues, guests, and partners to promote mutual success.