Referral Coordinator at GI Alliance – Orange Park, Florida

Referral Coordinator
Job DetailsJob Location: DDC Kingsley - Orange Park, FL 32073
Position Type: Full Time
Job Shift: Day
Travel Percentage: None
Education Level: High School
Job Category: Admin - Clerical

Description

Description

JOB SUMMARY Performs a wide range of administrative duties to include referral processing, patient registration, patient appointment scheduling, communication with referral sources and other tasks assigned.
ESSENTIAL FUNCTIONS
Responsible for the tracking, coordination and communication of patient referrals
Ensures complete and accurate patient registration, including demographics and current insurance information
Handles requests from third party referral sources and provides relevant information and data
Serves as point person for multidisciplinary evaluation process to include patient scheduling, third party communications, and internal communications
Reviews details and expectation of referral with the potential patient
Assists patients in problem solving potential issues related financial or social barriers (e.g., request interpreters as appropriate, transportation services, etc.)
Ensures that referrals are addressed in a timely manner
Reminds patients of scheduled appointment
Communication with referral sources to ensure patient information/ registration is complete

SKILLS & QUALIFICATIONS
Strong customer service focus
Effective verbal and written communication skills
Teamwork orientation
Organized and able to manage multiple priorities
Good judgment
Resourcefulness in problem solving Able to take and follow through with delegated tasks and accountability