Operations Manager at Grubmarket, Inc. – Kent, Washington

Opportunity Statement
We are seeking an Operations Manager to oversee Warehouse, Transportation, Facilities Management, Quality, and related third-party providers. This role is responsible for driving performance metrics, managing expenses and revenue, ensuring compliance with government regulations, and promoting a safe and secure workplace. The Operations Manager will play a critical role in building strategy, optimizing operations, and leading a high-performing team

Role Responsibilities
The Operations Manager will:

• Oversee daily operations to ensure safety, accuracy, efficiency, and fiscal responsibility.
• Manage budgets, including labor, benefits, capital investments, assets, depreciation, maintenance, and third-party contracts.
• Monitor facility capacity and plan for growth to maintain proper storage, receiving, and shipping capabilities.
• Ensure compliance with OSHA, DOT, FDA, USDA, DOL, and other regulatory agencies, as well as food safety and insurance pooling requirements.
• Conduct audits, inspections, and documentation reviews (e.g., food safety records, safety inspections).
• Lead emergency response planning, crisis management, and safety training initiatives.
• Oversee condition and maintenance of warehouse, fleet, refrigeration systems, HVAC, fire protection, and office facilities.
• Partner with Sales to address delivery and customer issues, and support new business opportunities.
• Lead associate engagement by maintaining open communication, conducting department meetings, and monitoring morale.
• Manage staff selection, training, compensation, performance reviews, and terminations.
• Participate in grievance or arbitration proceedings when required.
• Collaborate with cross-functional teams to drive continuous improvement and meet key performance metrics.

Skills and Experiences Required

• 10+ years of experience in operations and distribution management
• Strong leadership skills with proven ability to manage large teams and third-party providers.
• Deep knowledge of federal motor carrier safety regulations, environmental regulations, and food safety requirements.
• Experience with audits, regulatory reporting, and compliance management.
• Excellent communication and presentation skills, with the ability to influence at all levels.
• Strong analytical and problem-solving skills; able to make independent decisions under pressure.
• High proficiency in Microsoft Office Suite; familiarity with warehouse/operations software systems
• Demonstrated success in developing cross-functional strategies that improve operations.
• Background in managing complex budgets and capital projects.

Preferred Skills

• Advanced degree or professional certifications in operations or logistics a plus.

Preferred Education

• Bachelor’s degree in Business Administration, Supply Chain Management, Operations Management, or related field.

Job Type

• Full-time

Salary

• $150,000–$200,000/year

Benefits

• 401(k)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid time off

Work Location: Seattle, WA