Admissions Coordinator - Treatment Center at Casa Serena – Santa Barbara, California

Casa Serena is a residential substance use, mental health, trauma and eating disorder treatment center for women only. We are currently looking to add creative, compassionate and innovative individuals to the team in the position of Admissions Coordinator!

As Santa Barbara's only licensed and accredited treatment program for women, we deliver high quality integral care in a collaborative team environment. Our unique curriculum is designed to help women and staff flourish. We believe in providing our staff with the resources and tools necessary to make a lasting impression on our vulnerable population. This is an excellent position for growth and someone who wants to be in the mental health field.

Benefits

• Medical, Dental, Vision Insurance
• 10% 401k Employer Match
• Paid Time Off
• Education Assistance
• Employee Assistance Program

Primary Purpose and Function

The Admissions Coordinator is the first point of contact for new clients, families, and guarantors arriving onsite at all treatment programs. This position is responsible for ensuring a positive admission experience and is the continued contact for treatment extensions.

Essential Functions and Responsibilities

• Facilitate day-of-admission at the outpatient, residential, and detox program
• Prepare new client materials
• Execute onsite paperwork, signatures, and all compliance related day-of- admission operations
• Complete clinical assessments on day of admission
• Complete post-admission orientation and manage 72 hour post admission timeline for compliance
• Provide prospective client and family tours of all programs and houses
• Provide psychoeducation support to clients as guided by the clinical team
• Assist with client discharges
• Maintain accurate facility daily census across all locations
• Facilitate and document treatment extensions; contact guarantors for additional funds as needed; liaison with billing department
• Other duties as assigned

Core Competency (minimum skills, knowledge and experience needed to perform essential functions and responsibilities)

• Client intakes & discharges
• Clinical Assessments
• Knowledge of HIPAA Requirements, TJC and other licensing bodies
• Proficiency in electronic medical record systems (EMR)
• Ability to communicate clearly, both in writing and verbally
• Possess a professional demeanor and a collaborative spirit
• Cultural competency and client-centered care approach

Preferred Qualifications

• Current CPR & First Aid Certification and TB/Health Screen within 60 days of employment (or willing to obtain upon 7 days of hire)
• Basic computer skills, experience in MS Office or Google Suite preferred
• Experience in a behavioral health treatment facility preferred
• Coursework in psychology, addiction studies or social work preferred
• Valid driver’s license, clean driving record and insurable by our insurance carrier

Physical Demands / Work Environment

• Ability to sit, stand, walk, and respond quickly to emergencies
• Occasional lifting up to 25 lbs
• Exposure to clients in emotional distress or crisis situations
• Work performed in office, residential, or detox environment