Product Manager - Residential at Hyperion Solutions – Arlington Heights, Illinois

Company Overview
Hyperion Solutions is a technology-driven vertical transportation solutions provider headquartered in Memphis, Tennessee, with offices across the United States. We connect trusted, respected brands to create the premier integrated provider of Systems & Components and Technical Services for the vertical transportation industry.

As a transforming company, we are continuously seeking positive, energetic, and passionate individuals to join our team.

We are currently seeking a Product Manager to join our Residential team in Arlington Heights, IL. Reporting to the General Manager – Residential, this role is integral to supporting the development, launch, and revenue growth of new and existing products. The ideal candidate is detail-oriented, highly organized, and capable of managing multiple initiatives simultaneously while championing customer value and incorporating feedback from the voice of the customer.

What You’ll Do
As the Product Manager – Residential, you will:
Product Lifecycle Management
- Support product strategy, planning, and execution throughout the full product lifecycle.
- Assist in defining product requirements and coordinate with engineering on design and quality improvements.
- Track product performance metrics, identify trends, and propose opportunities for improvement.

Product Launch & Marketing Coordination
- Coordinate product launches, ensuring alignment across departments and timely delivery of launch materials.
- Collaborate with marketing to update websites, collateral, and product documentation for new releases or product changes.
- Maintain consistency in messaging and visual representation of Hyperion’s products across all channels.

Customer & Internal Enablement
- Develop and maintain training materials for customers, sales teams, and internal technical staff.
- Support product demonstrations, presentations, and training sessions as needed.
- Gather feedback from internal and external stakeholders to enhance product usability and customer satisfaction.

Project & Initiative Management
- Manage multiple concurrent initiatives, ensuring milestones and deliverables are achieved.
- Support cross-functional teams in resolving product issues and maintain accurate project documentation.
- Maintain project tracking tools, documentation, and reports for product-related initiatives.

Technical Support & Market Insights
- Stay informed on industry trends, competitive products, and technological advancements within the electromechanical and elevator sectors.
- Provide insights and analysis to support business decisions and identify new product opportunities.
- Act as a liaison between the market and engineering teams to address customer product concerns.

What You’ll Bring
- Bachelor’s degree in Engineering, Business, or a related field preferred.
- 2 to 5 years of experience in product management or a related role within manufacturing or B2B environments.
- Elevator or vertical transportation industry experience is beneficial but not required.
- Experience with electromechanical products preferred.
- Proficiency with Microsoft Office Suite; familiarity with ERP/PLM systems is a plus.

Key Capabilities
Effective Communication: Clearly conveys ideas, actively listens, and engages others.

High-Quality Work: Ensures responsibilities meet expectations, critically reviews work, and considers the impact on others.

Technical Expertise: Maintains current technical skills, applies specialized knowledge effectively, and shares expertise with others.

Prioritization & Organization: Balances multiple tasks, prioritizes initiatives, and keeps projects on track.

Resource Management & Conflict Resolution: Engages and motivates teams, addresses issues professionally, and mediates conflicts when necessary.

Why Join Hyperion Solutions?
At Hyperion, our people are our most valuable asset. We offer:
- Competitive salary
- Comprehensive benefits package
- Opportunities for professional growth and advancement
- A collaborative, positive work environment that values innovation and initiative

Equal Opportunity Employer
Hyperion Solutions, Inc. is committed to providing equal opportunity, access, and reasonable accommodation for individuals with disabilities. We do not discriminate against employees or applicants based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other federally, state, or locally protected class.