Hearing Instrument Specialist at Ear Nose & Throat Specialties PC – Lincoln, Nebraska

The Hearing Instrument Specialist works in the clinic to provide basic hearing evaluations of patients with hearing disorders. When applicable, the HIS provides rehabilitative services to adult patients with hearing aids.

Perform evaluations including the following:

• Conducts air and bone conduction threshold measurements.
• Performs standard audiometric testing as required by state law.
• Obtains Speech Reception Thresholds (SRT).
• Establishes Most Comfortable Listening Level (MCL).
• Determines Uncomfortable Listening Level (UCL/LDL).
• Uses speech masking.
• Coordinates and explains test results relevant to hearing aid fitting.
• Completes chart notes for each patient seen and sends written report to ordering medical provider

Manages Hearing Rehabilitation

• Counsels patients regarding test results as it pertains to hearing aid fitting.
• Reviews and recommends products for hearing care options.
• Thoroughly explains the actual and realistic expected results and capabilities of the hearing instrument in restoration of the patient’s hearing.
• Provides hearing aid dispensing, including selection, fitting, ear-mold acoustics, ongoing management with follow-up, and education.
• Performs Real-Ear Measures (REM) on all new hearing aid fittings following best practices
• Demonstrates and sells Assisted Listening Devices (ALD’s), batteries, and other special products.
• Refers patients to appropriate professionals as needed.
• Performs hearing aid-related assessments under supervision as required

Patient Management:

• · Counsels patients and families regarding hearing loss, recommendations for amplification and assistive listening devices, and refers patients for other services related to hearing loss.
• · Works with ENT physicians and Physician Assistants, follow-up and referral recommendations.
• · Prepares written reports to referring physicians for audio-only patients.
• · Maintains accurate, thorough, and timely chart notes that detail patient contact.

Performs other related duties:

• · Practices effective communication skills and techniques in interacting with patients and staff.
• · Anticipates the needs of patients and physicians.
• · Performs thorough patient assessments and applies effective problem-solving.
• · Engages caregivers in patient education to support effective care.
• · Maintains and/or uses equipment and supplies properly.
• · Efficiently manages time and resources to meet clinical demands.
• · Able and willing to stay after hours to complete assigned work or cover late clinics.
• · Able to keep shared and personal workspaces clean and tidy.
• · Supports remote hearing aid programming and virtual patient consultations as needed.

Qualifications:

• Must be 21 years or older
• Hold a high school diploma or GED
• Pass both written and practical exams as required by the State of Nebraska.
• Be licensed under the Nebraska Hearing Instrument Specialists Practice Act.
• Demonstrates understanding of patient confidentiality and complies with HIPAA regulations.
• Maintains licensure through required continuing education.
• Excellent communication and interpersonal skills.
• Strong organizational skills.
• Proficient in audiological software, hearing aid programming tools, and general computer use.
• Must be detailed-oriented.

Special Characteristics:

• · Displays initiative and enthusiasm in performing responsibilities of the position.
• · Assumes responsibility for own actions.
• · Seeks help as needed—knows limitations.
• · Works well in a team environment
• · Requires the ability to deal with numerous interruptions.
• · Must deal with customers in a caring and respectful manner.

Physical Requirements:

• Work may require sitting for long periods of time.
• Stooping, bending, and stretching for files and supplies.
• Lift files or paper weighing up to 30 pounds.
• Physical strength is sufficient to help support patients who have restricted mobility or balance.
• Manual dexterity is sufficient to operate a keyboard, operate a computer, telephone, copier and audiological equipment, along with handling hearing instruments and delicate audiology equipment.
• Working in an environment which can be very stressful.