Claim Advisor, Accident Benefits MIG in Canada Creek, Nova Scotia at Jobgether

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Claim Advisor, Accident Benefits MIG in Canada.

This role is centered on managing and resolving accident benefit claims within the Minor Injury Guideline (MIG) framework, ensuring fair, timely, and compliant outcomes for claimants. You will investigate moderately complex claims, assess coverage eligibility, and coordinate with claimants, healthcare providers, and other stakeholders to drive efficient resolutions. Working in a home-based environment, you will balance analytical decision-making with strong customer service to support individuals navigating post-accident recovery. The position requires a solid understanding of insurance regulations, attention to detail, and the ability to manage multiple cases simultaneously. You will play a key role in delivering accurate claims processing while maintaining high standards of communication and empathy. This is an impactful role where your work directly supports individuals during critical moments.

• Investigate and evaluate accident benefit claims under the Minor Injury Guideline (MIG), determining coverage eligibility and appropriate claim outcomes.
• Manage the end-to-end claims process, including medical, rehabilitation, and disability-related claims, ensuring timely and accurate resolution.
• Collect statements, review documentation, and assess damages related to bodily injury and associated benefits.
• Maintain accurate and detailed records within electronic claims systems, ensuring compliance with regulatory and internal standards.
• Communicate effectively with claimants, service providers, and other stakeholders, responding to inquiries and documentation in a timely manner.
• Negotiate and settle claims where appropriate, or escalate more complex cases for further review.
• Ensure adherence to applicable insurance legislation and guidelines while delivering high-quality customer service.
• Support departmental objectives by contributing to process improvements and handling additional responsibilities as required.

• Post-secondary education or equivalent experience.
• 1–2 years of experience in insurance claims adjusting or a related field is preferred.
• Enrollment in or completion of the CIP (Chartered Insurance Professional) designation is an asset.
• Strong understanding of accident benefits, insurance regulations, and claims processes is preferred.
• Experience in medical, legal, or insurance environments is considered an advantage.
• Excellent communication and interpersonal skills with a customer-focused approach.
• Strong analytical thinking, problem-solving abilities, and attention to detail.
• Ability to manage multiple claims simultaneously while meeting deadlines.
• Proficiency with digital tools and claims management systems.

• Competitive salary ranging from $55,290 to $85,178 annually, based on experience.
• Flexible, home-based work environment.
• Employee discounts on insurance products and additional services.
• Comprehensive retirement savings plan with employer matching contributions.
• Annual wellness allowance to support health and well-being.
• Tuition reimbursement and professional development opportunities.
• Student loan repayment matching program (for eligible government loans).
• Office equipment reimbursement program.
• Paid personal reflection day and opportunities for community involvement and volunteering.