Houseperson at Basecamp – Canmore, Alberta

Houseperson

Everwild by Basecamp, Canmore

About Basecamp Resorts & Everwild

Basecamp is a rapidly growing chain of boutique hotels based in Canmore, Banff, Lake Louise & Kananaskis in Alberta and Revelstoke in British Columbia. We are an energetic team driven by our core values and providing our guests a home away from home.

Everwild Nordic Spa and Hotel aims to raise the bar in wellness hospitality, blending authentic tradition with fresh, evolving experiences. Everwild is redefining mountain hospitality.

Why Work for Us?

• Quarterly gratuity program!
• Group health benefits plan (Dental, Vision, Paramedical, and more)
• Generous staff discounts at all our properties
• Family and friends discount at Basecamp properties
• Free access to the Everwild Nordic Spa
• Discounts on food & beverage at Rhythm & Howl
• Company paid staff events.
• Room for advancement in our growing company
• Be part of western Canada's fastest-growing hospitality brand
• A hands-on people focused Basecamp culture

Position Overview

We are looking for a full-time houseperson, under the supervision of the Housekeeping Manager. The houseperson is responsible for assisting Guest Services, Housekeeping and the Laundry Department and making sure all guest needs are meet at a 4-star standard service hotel. There will be some duties that are required to be done daily and others that only are needed on a case-by-case basis.

Location: Canmore

Shifts: Full-time

Wage: $20/hour

Key Responsibilities

• Deliver linens from main laundry to housekeeping storage rooms.
• Assist housekeeping team with the stripping of rooms.
• Assisting the Guest Services and Housekeeping teams with daily tasks.
• Deliver items to guest room upon request of Guest Services.
• Keep towels in common areas well stocked and ensuring dirty towels are delivered to laundry.
• Respond to guest requests for additional amenities/supplies.
• Respond to minor guest maintenance concerns including light bulb replacement, door lock battery replacement, remote control/tv concerns.
• Maintain cleanliness of the main lobby such as public bathrooms, common areas (fireplace, hot tub, elevators, photo booth etc...) and report any deficiencies to the Housekeeping Manager.

Skills and Experience

• 6 months of previous experience in housekeeping or in customer service is preferred.
• Previous 4-star experience an asset.

Requirements

• Able to work well independently with little supervision and complete work at a 4-star standard.
• Ability to work on your feet for long periods of time including walking, kneeling, bending, lifting, crouching, reaching, and pulling.
• Ability to work under pressure in a fast-paced environment.
• Ability to work in teams if necessary, including sharing tools and equipment.
• Must be able to lift 30lbs.
• Must be able to work varying shifts (weekdays, nights, weekends).
• Able to speak and read the English language proficiently. Additional languages are an asset.

Basecamp Resorts is an equal opportunity employer. We are dedicated to building a workplace that values diversity and ensures equal opportunities for all. We are committed to fostering diversity and inclusion and celebrate differences. We comply with all federal, provincial and local laws that prohibit discrimination when making all decisions about employment. We welcome all applications from a wide range of candidate. If you would like to enquire about an adjustment, or need assistance with completing the application process, please contact Beth at careers@basecampresorts.com to discuss your needs confidentially.