Employee Benefits Client Specialist at GTA Insurance Group – Grand Island, Nebraska

Highstreet Insurance & Financial Services is HIRING!!

We're a relationship-driven independent insurance agency looking for an exceptional Insurance Client Services Specialist in our Benefits department to join our fast-growing team. Our Client Services Specialists play a vital role in ensuring our clients receive the service they need to properly manage their insurance policies. You are the facilitator of positive and effective relationships with our valued clients and insurance carrier staff.

Who we are:

We believe that successful people make successful businesses, which is why we make every effort to provide our employees with an environment in which they can excel. We have a great work-life balance, and we pride ourselves on being community focused and family friendly.

We recognize the importance of our employees' health and wellness. We are committed to providing a high quality, competitive employee benefit program which is designed to address our employees' benefit needs. Our benefit package is regularly reviewed and modified to ensure we offer those benefits most valuable to both the employee and their family.

What you'll do:

You'll build relationships in and out of the organization, by providing general agency support and support groups as a client specialist. You'll provide support for agents with enrollments, renewals, surveys and helping them best assist their clients. You'll be the first point of contact for groups assigned to you, handling their day-today questions, advocating on their behalf, and other support services.

Responsible for assisting the Group Health & Benefit Producer(s) with client service needs; making and recording changes to existing accounts; maintaining an accurate filing system; monitoring the status of all submitted groups and individuals in the underwriting process;; performing essential functions to the quality and service standards developed by the agency.

What you'll need to succeed:

You have excellent written and verbal communication skills, organizational skills, high attention to detail, enjoy striving towards goals, flexible to adjust to the needs of the day/client, and are team oriented.

Required Education

High school diploma or equivalent.

Preferred Experience

Minimum two years' experience in a professional office environment in a customer service capacity or equivalent insurance experience. Prior experience with insurance and/or employee benefits is preferred.

Life & Health Producer license required (or able to obtain within 180 days of employment).
Benefits:

100% employer paid Employee only health insurance
Employer Paid Life & AD&D
Employer Paid Short- & Long-term disability
PTO
Paid Holidays
401k with employer match
Voluntary Vision, Dental and many other benefits!