IT Intern at OCV LLC – Opelika, Alabama

Are you a current student enrolled at a college or university looking to gain professional IT experience? Do you want to join a fast-growing company with a mission to serve? We are OCV LLC. For more than 15 years, we have specialized in mobile app development for law enforcement, public safety, emergency management and public health agencies. Our custom apps for iPhone and Android devices help public safety organizations reach their citizens where they are: their smartphones. We have grown to be a leader in our field and are in search other motivated professionals to add to our dynamic team. We are currently recruiting for a IT Part-Time Intern to work on-site at our headquarters in Opelika, Alabama. The IT Intern will work closely with our IT Specialist to assist with device setup, troubleshooting, and foundational system administration within a collaborative, team-oriented environment.

What We Offer:

• Opportunity to gain professional experience and ongoing training & development.
• Collaborative and innovative work environment.
• 401K Retirement Plan with up to 3.5% company match.
• Real-world insight into cybersecurity, compliance, and user support operations.
• Hands-on experience with endpoint management and security best practices.

Primary Job Responsibilities:

• Provide Tier 1 technical support for hardware, software, and basic network issues across macOS and Windows devices.
• Assist with employee onboarding and offboarding, including account provisioning, access modifications, and device configuration.
• Support mobile device and workstation management, including applying configurations, updating inventories, and enforcing security policies.
• Maintain accurate IT asset records and track equipment throughout its lifecycle.
• Monitor system and device health, escalating performance or security concerns as needed.
• Perform routine system maintenance and assist with endpoint security tasks.
• Support implementation of security best practices, including multi-factor authentication (MFA), password resets, permissions reviews, and compliance monitoring.
• Contribute to documentation updates, knowledge base improvements, internal training initiatives, and cybersecurity awareness efforts.
• Assist with backup monitoring and verification processes.

What We Require for This Role:

• Currently enrolled in a college or university studying Computer Science, Information Technology, or a related field.
• Foundational knowledge of Windows and macOS systems and basic troubleshooting principles.
• Strong communication and organizational skills with keen attention to detail.
• Eagerness to learn and adapt in a dynamic technical environment.
• Availability to work on-site in Opelika, Alabama.

Apply today and become an essential part of our dynamic organization!