Maintenance Manager at United Bank – Chantilly, Virginia

The Maintenance Manager is responsible for the maintenance and repair of those certain bank locations as determined by the VP of Property Management, along with overseeing and coordinating the activities of facilities technicians and third-party vendors, to ensure the proper maintenance and repair of all bank-owned buildings, interior and exterior, and surrounding property. This role ensures safe, efficient, and cost-effective facility operations while supporting the bank’s operational needs.

KEY RESPONSIBILITIES:
• Oversee and manage the maintenance of all bank buildings, grounds, equipment, and vehicles.
• Provide leadership and daily supervision to maintenance staff, including scheduling, time approval, emergency response, and performance management.
• Ensure timely and effective resolution of all facility maintenance issues.
• Manage maintenance work orders and prioritize tasks to ensure high levels of service and operational continuity.
• Assign, direct, and monitor maintenance activities performed by internal staff and third-party vendors.
• Perform hands-on maintenance and repairs, including basic carpentry, plumbing, electrical, HVAC, and furniture moves.
• Evaluate and diagnose HVAC systems to identify repair and maintenance needs.
• Negotiate and manage service contracts for ongoing maintenance needs (e.g., landscaping, HVAC, pest control, snow removal).
• Coordinate with the VP of Property Management on preventive maintenance schedules and implementation.
• Recommend and execute approved capital improvements for existing facilities.
• Support supply standardization and procurement of facility-related products.
• Ensure compliance with fire/life safety regulations, elevator inspections, and other applicable codes.
• Oversee maintenance and compliance of bank-owned vehicles used for facilities operations.
• Conduct routine building site inspections to assess facility conditions.
• Assist with facility-related aspects of branch openings, closures, or relocations.
• Resolve vendor billing and account discrepancies.
• Develop, implement, and maintain workplace safety policies and standards.

• Minimum of 5 years in a management or supervisory capacity required.
• Minimum of 5 years of commercial or corporate facilities/maintenance experience, or equivalent education and experience.
• Bachelor’s degree in Engineering, Facility Management, Business Administration, or a related field preferred.
• Experience managing facilities teams and contractors preferred.
• Proficiency in Microsoft Office Suite (Word, Excel) required.
• Strong decision-making, organizational, and leadership skills.
• Ability to lift a minimum of 50 lbs.
• Valid driver’s license required; willingness to use personal vehicle for travel preferred.
• Frequent travel within assigned market areas required.
• Excellent customer service, interpersonal, and communication skills (both verbal and written).
• Understanding of the financial services industry is highly desirable.
• Ability to work independently and collaboratively as part of a team.
• Flexibility to work extended or non-standard hours as needed.
• Professional demeanor and ability to represent the bank in a positive manner.

Essential Physical Requirements:
• Prolonged periods of sitting or standing.
• Physical ability to push, pull, lift, and move furniture, tools, and equipment.
• Manual dexterity to operate computers, tools, and maintenance equipment.
• Clear verbal communication with individuals across all levels of the organization.
• Visual and cognitive ability to observe, interpret, and analyze facility data.
• Ability to travel by air, rail, or vehicle as required.