Veterinary Receptionist at Animal Outpatient Specialty Network – Mill Valley, California

Join our close-knit veterinary specialty practice, where you can positively impact the lives of dogs, cats, and the people who love them. We are a hard-working, fun-loving team, dedicated to providing 5-star service to our clients and unparalleled care for their pets.

We have been the only dental specialty practice in Marin County for over 25 years, and we are proud to have set the standard for specialty dental care in the Bay Area.

We are looking for a Veterinary Receptionist to join our team.

Duties (including but not limited to):

• Answering phones, greeting patients & clients
• Scheduling appointments
• Answering email inquiries, returning phone calls
• Sending email and text reminders
• Collecting fees for services
• Discharging surgical patients and reviewing instructions with clients
• Communicating with referring veterinary hospitals
• Maintaining paperless medical records
• Assisting technician team with maintaining a clean clinic

Requirements:

• High school diploma or equivalent required
• Must have experience working in the public (ie: restaurant, retail or service business)
• Experience in a veterinary hospital or doctor’s office is a plus
• Dependable attendance is required
• Must be able to lift 40 pounds
• The ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour day
• At least 1 year of client service experience, preferably in a medical, dental or veterinary clinic
• A professional appearance and demeanor that represents our first class medicine
• Self-motivated, detail-oriented, able to multi-task, able to return to tasks rapidly after interruptions
• Excellent client communication skills: professional yet warm interactions with clients
• Competence with computers; we are a near-paperless practice
• Passionate about helping animals and respectful towards clients and teammates

Benefits:

• Paid vacation
• Paid holidays
• Competitive wages
• Medical, dental, vision, dependent care FSA, and short-term disability benefit options
• Various voluntary benefit offerings, including hospital indemnity, accident, critical illness, etc.
• 401K with employer match
• CE opportunities
• Uniforms
• Discounts on services and medications for employee pets