Account & Payment Specialist - Part Time at CASE Credit Union – Okemos, Michigan

The Account & Payment Specialist Part Time role will work 20-25 hours per week.

POSITION PURPOSE

Responsible for processing and maintaining all IRA, Trusts, Power of Attorney, Personal Representative and Decedent accounts. This position will also assist in processing of various payments on behalf of members such as wire transfers, ACH, remote deposits, etc.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

1. Acts as an Administrator for exception accounts. Completes reports on a monthly and annual basis. Reviews all IRA related tax forms for accuracy and compliance. Approves transmission to the IRS after verification. Researches all disputed IRA transactions. Posts adjustments to member’s accounts or explains transaction postings to members. Prepares any adjusting tax form submission, as needed

2. Assists with opening process and maintaining of exception accounts such as Trusts, Power of Attorneys, and Personal Representatives, when needed.

3. Adhere to CASE Credit Union policies and procedures regarding exception accounts.

4. Understands compliance with applicable statutes and regulations and participates in related trainings.

5. Process various member payment transactions such as wire transfer, ACH, mail payments, and remote deposits in conjunction with the accounting department.

PERFORMANCE MEASUREMENTS

1. Services are efficiently and effectively delivered in accordance with established Credit Union policies and standards.

2. Staff is well trained and efficient.

3. Required reports and records are accurate and timely.

4. Management is appropriately informed of area activities and of any significant problems. Suggestions are provided for improved efficiency or effectiveness in operations.

5. Good working relationships exist with all staff. Assistance is provided as needed.

6. Payments are processed in a timely and efficient manner with minimal errors or mistakes.

QUALIFICATIONS

Education/Certification: High school graduate or equivalent, and pursuing business related or management coursework. Work experience will be taken into consideration.

Knowledge: Knowledge of financial institution services, products, and policies.

Understanding of related legal and regulatory requirements.

Familiarity with Branch functions, policies, and procedures.

Experience Preferred: Familiar with a variety of concepts in the IRA, Trust, exception accounts, and payment processing fields.

Skills/Abilities: Ability to speak and write effectively.

Well organized and able to handle multiple projects.

Ability to operate related computer applications and related business equipment.

Effective problem solving skills.

Attention to detail.

Ability to maintain an effective and efficient work flow.

INTENT AND FUNCTION OF JOB DESCRIPTIONS

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well constructed job descriptions are an integral part of any effective compensation system.

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

QUALIFICATIONS

Education/Certification: High school graduate or equivalent, and pursuing business related or management coursework. Work experience will be taken into consideration.

Knowledge: Knowledge of financial institution services, products, and policies.

Understanding of related legal and regulatory requirements.

Familiarity with Branch functions, policies, and procedures.

Experience Preferred: Familiar with a variety of concepts in the IRA, Trust, exception accounts, and payment processing fields.

Skills/Abilities: Ability to speak and write effectively.

Well organized and able to handle multiple projects.

Ability to operate related computer applications and related business equipment.

Effective problem solving skills.

Attention to detail.

Ability to maintain an effective and efficient work flow.