Senior Medical Product Manager at Fullscript – Ottawa, Illinois

The Medical Innovation team sits within the Product org and plays a critical role at the intersection of clinical science, technology, and patient experience. This group works cross-functionally with Product, Design, Engineering, Data Science, Clinical Research, and Commercial teams to turn medical insights into real-world tools that extend care beyond the visit. Their work spans everything from bringing clinical voice and rigor into the product development process, to designing and validating AI/ML tools for real-world use, to leading strategic initiatives that make care more connected, personalized, and effective.

We’re hiring a Senior Medical Product Manager to help support strategy and execution across Fullscript’s medical innovation portfolio. This includes building new experiences that improve how care is delivered, make practitioner workflows more efficient, and support patients in following through on treatment plans.

This role requires close collaboration with technical teams( ML, data science, engineering, product). You’ll work cross-functionally to bring clinically grounded, technically sound, and patient-centered features to life. You’ll also play a key role in shaping how we use AI/ML and data to enhance clinical decisions and long-term health outcomes: ensuring everything we build is grounded in trust, integrity, and real-world impact.

• Support strategy and delivery for high-impact product initiatives focused on improving care delivery and patient outcomes.
• Translate practitioner needs into scalable product opportunities, collaborating closely with Product, Design, Engineering, and Data.
• Apply technical fluency in backend systems, ML, and data architecture to inform product decisions and system design.
• Support the development and validation of AI/ML models, helping ensure medical accuracy, safety, and utility.
• Help evolve our clinical data infrastructure to support research, personalization, and feature development.
• Serve as a trusted voice in strategic product conversations: bringing clinical context, clear judgment, and a focus on outcomes.
• Collaborate with Clinical Research, Marketing, and Product teams to ensure our features are both credible and clearly communicated.
  
  

• A clinical background through a graduate degree (MD, ND, NP, DO, PharmD, RD, DC) with 5+ years patient care experience.
• 5+ years in a clinical advisory/support role in software, digital health, or healthtech, such as experience working on AI/ML products, or direct software product management experience.
• Strong technical literacy: comfortable working with data scientists, ML engineers, and backend developers.
• Experience bridging medical topics with confidence to non-medical colleagues, and the ability to represent the clinician perspective in product and strategy conversations.
• Experience in high-growth or startup environments where speed, ambiguity, and ownership are the norm.
• Strong cross-functional leadership, clear communication, and excellent judgment.
• A builder’s mindset: you can work autonomously, create clarity in ambiguity, and ship meaningful outcomes fast.
  
  

• Generous PTO and competitive pay.
• Fullscript’s RRSP match program for financial health.
• Flexible benefits package and workplace wellness program.
• Training budget and company-wide learning initiatives.
• Discount on Fullscript catalog of products.