Development Delivery & Quality Lead at Heathos LLC – Alpharetta, Georgia

Job Title: Development Delivery & Quality Lead

Department: Information Technology

Reports to: Chief Technology Officer

About Heathos

Heathos is transforming the healthcare insurance landscape through a connected, data-driven ecosystem that simplifies complexity and drives long-term success. Built on trust, innovation, and integrity, we provide technology, services, and insights that support agencies, carriers, and members at every stage. Our family of brands—FirstEnroll, AdminOne, and SonicMarketing—works together to streamline operations and deliver a seamless insurance experience.

About the Role

We are looking for a hands-on Delivery & Quality Lead to drive the successful execution of our software platform initiatives. This role blends agile facilitation, project coordination, and platform testing to ensure features move smoothly from idea to production with high quality and predictability.

You will work closely with engineering, product, and stakeholders to keep delivery on track while maintaining strong testing discipline across releases.

Key Responsibilities

Agile & Scrum Leadership

• Facilitate sprint planning, daily stand-ups, sprint reviews, and retrospectives
• Remove blockers and help the team maintain consistent sprint velocity
• Coach team members on agile best practices
• Track sprint metrics and continuously improve team processes

Project & Delivery Management

• Own project timelines, scope tracking, and delivery milestones
• Coordinate work across engineering, product, and external stakeholders
• Identify risks early and drive mitigation plans
• Maintain delivery visibility through reports, dashboards, and status updates
• Ensure priorities are clear and work is aligned with business goals

Platform Testing & Quality Assurance

• Develop and execute functional and regression test plans
• Validate new features before release
• Reproduce, document, and track defects
• Collaborate with developers to ensure issues are resolved
• Support release validation and post-release checks

What Success Looks Like

• Sprints run predictably and with minimal disruption
• Releases go out with low defect rates
• Stakeholders have clear visibility into timelines and progress
• Risks are identified early rather than becoming emergencies

Required Skills & Experience

• Experience as a Scrum Master, Project Manager, or Delivery Lead in software environments
• Strong understanding of Agile/Scrum methodologies
• Experience coordinating cross-functional technical teams
• Hands-on software testing experience (web/app/platform testing)
• Familiarity with tools like Jira, Azure DevOps, or similar
• Strong communication and organizational skills

Nice to Have

• Experience in startups or fast-moving environments
• Knowledge of test automation tools
• Technical background or ability to understand system architecture

Why This Role Is Unique

This role is ideal for someone who enjoys both process leadership and hands-on quality work — helping teams move fast and ship reliable software.

Heathos is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the agencies, carriers, and members we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Know Your Rights: Workplace Discrimination is Illegal.

If you have a need that requires accommodation, please let us know here.

Heathos is a binational company and, in order to facilitate efficient collaboration and communication binationally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.