Service and Parts Manager at Campers Inn RV – Richfield, Wisconsin

Campers Inn RV is looking for a Service and Parts Manager! This role performs service duties and supervises and coordinates activities of workers to ensure that all upkeep, inventory and repair of grounds and buildings of the property is completed in an efficient manner.

At Campers Inn RV, we’re more than a dealership—we’re a team driven by purpose, innovation, and a commitment to helping people enjoy the RV lifestyle and find their AWAY. Our vision is to be the RVer’s Trusted Resource for our employees, customers, and partners, and to lead the industry through forward-thinking ideas and positive change. As we continue to expand across the country and prepare for global growth, we’re proud to offer meaningful career paths, strong development opportunities, and the chance to make a real impact in the communities we serve.

Founded in 1966 by Art and Fran Hirsch, Campers Inn RV has grown into the Nation’s Largest Family-Operated RV Dealership, with nearly 50 locations in over 20 states. Our family-focused roots still guide us today—treating every employee and customer with fairness, respect, and genuine care. We believe in living our core values of Integrity, Teamwork, Continuous Improvement, and Sustainability in everything we do.

Our dedication to excellence has earned us national recognition. Since 2010, we’ve been named a Top 50 RV Dealership in the U.S. every year and were recently honored by RVBusiness as one of the Top 5 Blue Ribbon RV Dealerships in the industry.

Join Campers Inn RV and be part of a company where your career can grow, your contributions are valued, and your work truly makes a difference.

What We Offer

• Ongoing career development opportunities: Specialized job training, certifications, and professional development, and assistance in continuing education
• Comprehensive health and welfare plan to all full-time employees (30+ hours/week), including:
  1. Major Medical Insurance
  2. Dental Insurance
  3. Vision Insurance
  4. Life Insurance (Basic, Supplemental, Spouse, and Child available)
  5. Employee Assistance Program (EAP)
  6. Paid Time Off
  7. Qualified retirement plan (401k) with Employer Match
• Fair and competitive compensation

Essential Job Functions

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This is a safety sensitive position
• Directly supervises and manages one or more Service/Parts Department employees
• Ensures a positive customer service experience
• Responsible for the operations and profitability of the service department
• Specifically responsible for maintaining MSDS sheets
• Responsible to maintain all autos, golf carts, tractors, and all other machinery owned by the company
• Responsible for the inventory, ordering and delivery of all necessary supplies and equipment for the service department
• Responsible for insuring OSHA (Occupational Safety & Health Act) standards and company safety
• Policies are complied with at all times
• Analyzes and resolves work problems or assists workers in solving work problems
• Responsible for courteous, efficient response at all times
• Responsible for thorough knowledge of management company policies

Qualifications

• Education:
  1. High school diploma or equivalent is required
• License & Certifications:
  1. Valid driver’s license and good driving record is preferred
• Experience:
  1. Minimum of two years’ experience in an automotive or RV service department is preferred
• Abilities:
  1. Ability to read and comprehend instructions and information
  2. Excellent communication and managerial skills
  3. Ability to operate the department profitably within dealership guidelines
  4. Knowledge of federal, state, and local regulations that affect the daily operations of the organization
  5. Ability to use a computer and other office equipment
  6. Proficient with MS Office
  7. Knowledge of or ability to learn company system applications, such as Motility Systems2K, and other software as applicable
  8. Ability to safely handle solvents and chemicals
  9. Ability to navigate occasional exposure to moving mechanical parts; high, places; and fumes or airborne particles
  10. Ability to tolerate moderate noise levels
  11. Ability to bend or sit for long periods of time
  12. Ability to reach above shoulders and lift a minimum of 50 pounds

Camper’s Inn RV is proud to be an Equal Opportunity Employer and Drug Free workplace. We are committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Camper’s Inn RV makes hiring decisions based solely on qualifications, merit, and business needs at the time.